As Rick mentioned below, there are plenty of naysayers about encapsulation, but what I find unquestionable is its ability to improve appearance beyond the shadow (or shall I say, "smoke and mirrors" - lol) of a doubt.
Like most everyone, I want to know how stuff works so I can better explain it. The mfrs say it looks like tiny peanut brittle when dried, and I've seen DSC's samples that confirm that yes, indeed, in that plastic ziplock bag there is soil, and there is chunks of dried encapsulant. The mfr's explain the "peanut brittle" is broken up into vacuumable chunks as the beater bar hits the encapuslant. No brainer, right? But I keep coming back to the basic question:
SO WHY DOES IT SHOW IMMEDIATE IMPROVEMENTS EVEN BEFORE POST-VACUUMING?
My theory goes like this, and I've run this past a mfr. or two who sorta wink and nod. (although they're remaining tight-lipped for the most part)
When the particles are scrubbed by enough force, the encapsulation product displaces the soil into the small scratches and fissures to reflect light back to our eyes better, whereas the imbedded soils create a dulling effect. This makes the most sense to me, yet I have absolutely zero proof to or against the contrary.
My understanding is that encapsulation products are little more than a mild detergent with a polymer/fluorocarbon built in. Steam Way's Mist & Brush is a mixture of 4 main ingredients which can be found right on the side of the bottle - ammonia, water, isopropyl alcohol, and a polymer/fluorocarbon. All of the ingredients listed, except for the polymer/fluorocarbon, are volatile, meaning they completely evaporate when dry.
So the 'cleaning' (technically speaking, emuslification/suspension) is achieved by the ammonia and water, penetration and accelerated drying are accomplished by the alcohol, which leaves the polymer/fluorocarbon solution and little for the soil to stick to. Since the soil is now residing between/on-top of, at the base, or wherever, it's NOT residing in the microscopic scratches and fissures of the fibers. These pits where soil was hiding have been replaced by the residual polymer/fluorocarbon and allow the soil to be vacuumed up, when dry, since it's loosened.
I may be way off with my theory, but it makes the most sense to me. I talked with Rick Gelinas the other day while driving through Tampa. Unfortunately our schedules clashed and we didn't get a chance to get together, but we both agreed that solid testing ought to be on the onus of the manufacturers and NOT on us cleaners! They're the ones telling us how it works, and we're the ones defending it - that's just CRAZY!
We know it works. Anyone who's seen the night and day difference knows it works, but we need the means to better explain WHY it works to our customers. Until I get an official answer (with industry-accepted and hopefully peer-reviewed evidence), I will continue to explain my theory because it makes the most sense to me. My theory is just my most educated guess and I've not been "shooed" by some noted encapsulation mfr's about my theory which means I may be right - or they're just winking and nodding because perhaps THEY don't even know how it works!?
The truth is out there and I think those in the know don't want to upset the apple cart. Who knows why they've been so silent on this important issue, but I sure hope someone steps up to the plate. I've made some phone calls and Rick's made some too. The more we demand a better answer, the more likely the mfr's will speak up. In the meantime...
Happy Encapsulating!
$c00tEr