How often do you clean you comm accounts?
Resturants, offices,ect.
Trying to get an idea on making a business plan using encap for comm jobs.

thanks
greg

Hi.
I think you will find that varies and is hard to answer.
most of my restaurants, I clean monthly.
some motels and their lobbies and halls, quarterly.
it all depends on the budgets. something you have to work out with them and take into consideration their budget, your needed costs, overhead, etc.
so you may not get a standard answer.
And alot of it depends on the type of establishment.
restaurant, office, etc.
I would think quarterly to semi annual on most. Annual on some and monthly on alot of restaurants if not all.
I shoot for monthly, some e/o month at worst.
good luck although i didnt answer any particular part of that question in a definite sense.


STeve

Steve Dobson
ProFloor
Custom Cleaning Services

thank steve. I know it's only going to be a very ruff estimate on scheduling.

greg

Steve nailed it. The service intervals vary. One thing that we try to shoot for is to maintain the facility on a more frequent basis since we can provide a reasonable price with encapsulation. Some accounts will get a full clean a couple of times a year, higher traffic area cleanings quarterly, and high traffic areas monthly - all within the same account. One more option you might work in is a monthly spot cleaning service. You can get pretty creative with the service options.






Rick Gelinas

Rick makes a great point. someone else worded it "spot free service". i have offered this once so far. if you havent read about it yet Greg, it basically means you offer to the prospect to come back every couple months (you make up how long or when) and for 2 hours (you make up the length of time) you will work on taking care of all their spots. most times you might be able to do this with just a dozen white terry cloths and a trigger sprayer of Releasit mixed 50/50.

i used this "technique" to try and close a deal. if the prospect will use my services for 3 times or more per year, i give them "spot free service". the great thing about it is you can make up the frequency yourself. just make sure to mark it down and not forget.

thanx, another great thread --- Derek.

Derek

Another thing that works quite well is a microfibre flat mop
dampend/wetted with your solution and then rub the area you want to spot clean.

David

hiyas David

what kind of mop is this your talking about? can you give me a link to a company who sells them?

thanx --- Derek.

Derek

Kaivac.com do a particular good one.
Most janitorial suppliers should have them too.

David

Would never use a mop in any building, simply because it is something a janitorial contractor would do, and we are professional carpet care people and would not lower our standards to that of most janitorial services we see in our area.

One thing I have done for larger commerical accounts is figure out how often you will do certain areas. Measure them all and figure out a price for the whole year. Then divide that by 12 months. This gives the owner a level price every month. I find it to be an easier sell then $100 this month and $200 next month.

Steve Frasier
Drew and Steve's Floor Care
www.drewand steve.net

Thats called a 'maintenance plan'
and it not only works great in commercial environments, but residential as well.
It is a good upsell and gets you in there more often.
Heacock turned me onto the idea and it does work.
I mostly schedule them in on a 6 month rotation, the second time being all open areas and 1/2 price.
usually, it should end up being 1/2 the area, 1/2 the time so the same rate earned per hour.
I have yet to be turned down on the offer.
the thing is, 6 months after the time of the total cleaning, they have between the 1st and 31st, as the 7 month would be for the people the month after that, does that make sense.
in other words, it has to be the 6th month after, but not the exact day of the month. They have date parameters of the 1-31st.
so january is the sister month for july, no febs in july as 6 months after february would be august. those in feb. would have august 1-31st to be cleaned, no exceptions.
If they dont do it in the 6th month, it reverts back to full price rating.
I havent had any problems of yet.
time will tell.



steve

Steve Dobson
ProFloor
Custom Cleaning Services

It is vital in large commercial accounts that you have a means to figure out your costs for labor and chemical for a 12 month period and from that you can determine a selling price. As noted in the above post we figure out the annual selling price and than we do 12 equal billings during the 12 month contract. Lee Pemberton had an excellant program for this calculation, and I am sure he still has it available, not sure of the cost, however, if you are serious about commercal work it is an excellant investment.

As for cleaning frequencies, we have some large insurance offices that we do the main and employee entrances every weekend, [52 times a year]

Yeah, there are several factors. One size does not fit all. Example- 2 high end furniture and carpet stores I do each month, partly because they want it kept pristine, and never looking bad. Sometimes all that is needed is spot removal, sometimes a lot of area needs cleaned. The price is per month. An attorney and an architect I do only needs done every 3 months. A factory office where they make jams and jellies needs done monthly, because of all the sugar and accompanying dirt tracked in from the factory.

Some accounts only need done every 6 months. A couple only need done once a year.

So, depending on what degree of cleanlines they want, and how much dirt they generate in a month, is what determines- for me- how frequently the job needs done.

Gary