Can anyone tell me if you have had the situation come up were you have gone back to a repeat customer and their cut pile carpet looks dirtier than the first time you did it. I was wondering if a person put down too much solution would it then attract dirt over time or is it possible that it just brought up more dirt from the base of the carpet. I have a couple of customers that this has happened to. The customer is not complaining however it worries me when I go back and see this and wonder if I'm doing something wrong. Don't want to lose customers over this.
Thanks for your help, Rudy

Rudy,

Using too much detergent WON'T attract dirt. However you might see some wicking if there's an impacted soil load at the base of the carpet (this condition occurs with lots of heavily soiled commercial carpets).

To demonstrate that the detergent won't attract soil - here's a true life experience that happened a few days ago in our office...

One of the young ladies that works in our office was mopping the ceramic tile entry to our office the other day. I walked in and asked what she was mopping with because it looked like she was mopping with pure foam. She said that she poured some Releasit into the mop bucket (translation she dumped about 12 ounces of DS into about one gallon of water in the mop bucket - Sheesh!). I just kind of shook my head as I went off to my desk, figuring that this was better than giving her a lecture on proper product usage.

A minute later I hear her yell - "Oh no". You guessed it, she tipped over the mop bucket at the transition strip going from the tile to the carpet. The entire gallon of of over-mixed detergent landed squarely on the carpet. She sopped up as much detergent as possible with the mop, I don't have an extractor at the office. Beautiful; this is our 6 month old, high end, solution dyed, cut pile, nylon carpet.

Now the section of carpet that got soaked is in the highest traffic area in our building. It's at the point where the hallway carpet meets the tiled entry area. A few hours later in the afternoon I felt the carpet - it was still wet. So we're talking about a lot of juice in the carpet. Not an optimum situation!

But here's the deal. After a few days of traffic - the carpet is SPOTLESS. It hasn't attracted any soil whatsoever. It is perfect! My point is this, a carpet DRENCHED with over diluted Releasit with plenty of foot traffic has not attracted soil.

IN FACT: The carpet should stay cleaner. We're leaving behind an excellent protector. And the detergent contains a crystallizing brittle polymer that can't attract soil. I guess that's why this air-headed blunder left no lasting consequences on our carpet. And if that much detergent isn't attracting soil, you can be sure it's not gonna attract soil in a proper cleaning application.







Rick Gelinas
encapman

Rick the next time that happens get the Sprint out and go over the area that is soaked
the extra water will go into the rear compartment.
Trust me on this one. a side benefit of using that machine.

I have really soaked a few carpets that has nasty stains on them and ran the Sprint over them. As expected the excess water was picked up by the Sprint carpet was now ready to Demonize.

It will work on VCT or hard tile also.

Now in requards to putting to much solution into the carpet. I have not seen any adverse affect using a brush machine or rotary with a pad or brush so I would bet the Cimex would be less of a problem.

Sometimes it takes a cleaning or two to start to see a big different in the carpet uisng Encaps system. This is one reason if a place is really bad I will scrub. extract and if needed enaps after on the first cleaning