I got the following e-mail from one of our favorite guys. I'm sharing the reply here so that all of you will see how to do it.

Rick, are there any threads off the board you can link me to that talk about cleaning up water spots? I have a job coming up where their water cooler leaked big time. Would I handle the same way as other spots - ie dry scrubbing, spotter applied then wet passes? Thanks

Here's a technique that has worked well for us on a number of occasions...

How We Handle Water Spots:
1. Scrub aggressively, aggressively, aggressively. Several minutes of nearly dry passes with the Cimex will likely be required.
2. Get it dry ASAP. Use blowers if possible. You can also post-bonnet to get it dry quicker.
3. Spray Releasit Encap-Clean at 50/50 to the spot and work it down into the fiber.
4. If the area was BROWN before cleaning, go over the spot with an application of an acidic product like a browning treatment or a coffee stain remover, and then post-bonnet.
4. Charge accordingly for a job well done.




Rick Gelinas
encapman

This is exactly what happen to me on the Cimex job yesterday!! I saw an employee turning on the water cooler (had been shut off) a while later I notice a huge water spot by the coat room clear across the room it's in along a wall and came out in the main room. We finally discovered the problem but a whole lotta fans and towels to clean up. But this is what I call support an answer before I ask!!

The nature of the question leads me to believe the water spot has already dried. If that is the case you will probably get the spot our with normal cleaning with Releasit. When I used to work with ServiceMaster their SOP was to get to the customer after the spot dried, clean with a pad or bonnet and leave. Spots never returned. They would get $65.00 for ten minutes work.