This is continued from my ICS post about a church teen room I cleaned. All the spots came back, but not as dark...Rick, on the ICS board you mentioned the way to treat those spots - that exactly the way I did it... VERY low moisture from the pads alone, warmed up the spots a little by keeping the machine working on it for about a minute (That alone removed the spots), sprayed 50/50 releasit on it and hit it again w/ cimex. On top of that I put on an air mover to help dry. The carpet was pretty dry when I left (At least on the surface). Went back 2 days later and the spots were back (facilities mgr wasnt too satisfied, so I told him "No charge") but he told me to feel free to try anything else anytime to remove the spots. I really want to get into this church, because they are overdue for a cleaning, and the company they normally have coming in using HWE doesnt do such a good job. He was hoping that I could solve the problem, because that's what I told him I could do with the cimex vs HWE!

What else should I try? I have an oreck low boy - should I try that with releasit?

I would love to post b4 and after pix on this site to show you guys and maybe the pix might help in determining what to do - how do I post pix?

Thanks!!!

Joe

Joe,

If you follow the directions to the letter it WILL work. There are no exceptions, a typical drink spill can be removed and it will never return. Recurring spill stains can be completely eliminated if you'll carefully follow each step of the following instructions EXACTLY as they are written...

http://www.cmmonline.com/article.asp?IndexID=6635489

And if you're having a problem with recurring spots, then there has to be a problem with the way you followed the steps. I'm sure you did a good job. But you had to have missed something, because this process works flawlessly.

Make sure you're following these steps TO THE LETTER, and your spots WILL NOT return. How can I be so certain of this? It's because we have cleaned millions upon millions of square feet (miles) of carpet and have treated an unimaginable number of spill stains with this technique --- and it works.

TAKE YOUR TIME. And follow these steps carefully...


1. When approaching a spill stain, isolate the stain and thoroughly scrub the carpet surrounding the stain with the encapsulation detergent, leaving the stain untouched. DON'T SCRUB THE SPOT - LEAVE IT DRY.


2. Next, aggressively scrub dry passes over the spot. Criss-cross the scrubber back and forth over the stain and continue to scrub continuously for a full minute or two.

We don't want to get the area wet with any additional detergent. This way, the spot is being aggressively cleaned with minimal moisture.

This is not a totally dry scrub; moisture is captured from the surrounding area and is drawn across the spot as the scrubber criss-crosses back and forth over the stain. However, the moisture is being kept to an absolute minimum.

By scrubbing for a full minute or two, the spill stain is receiving an extremely thorough scrubbing.


3. Prepare a spray bottle of a good crystallizing encapsulation detergent and mix the spray bottle 50/50 with water and detergent. This is an exceptionally effective spill stain remedy.

After scrubbing the spot thoroughly as described above, spray the spot with a few squirts of the encapsulation stain mixture.


4. The final step is to make one final quick dry pass over the treated spot with the scrubber to work the concentrated encapsulator down into the fiber. Now the spot won't return!


This trick for eliminating recurring spill stains transformed our carpet cleaning business. It enabled us to sell "Spot Free" cleaning to our commercial clients. Our customers LOVE it, since nobody has ever been able to remove them as effectively before. The only time we have a problem is when one of our technicians cuts corners and spends less time than they he should have. If they don't spend at least a full minute or two DRY scrubbing each individual spot first - the process is not gonna work.

These steps WILL work for you, providing that they are followed very carefully. In your case, I'd suggest going back and really take plenty of time on each spot, I'm 100% certain that you can eliminate them, because everybody is successful with this procedure for removing recurring spill stains.

Wishing you success!




Rick Gelinas
encapman

Earlier on some were using CTI's ARA at the end of the process to ensure the spot would not return. Is this still recommended? I haven't had to use it since I got the process down right, however, I newbie might be able to use it. IMHO

If I get one that gives me fits, I've cured several, after doing all the encap steps, Got some cheap white bath towels, throw one down under a swing machine, run over it, flip towel, repeat. Hit with more towels till they are clean. Care full not to burn carpet as they gey dryer.

Brian

Yep what Brian said works too. You can do some post-bonneting to extract additional residue. Post-bonneting/padding can be helpful in a challenging situation. We carry bonnets for the Cimex. We also have 17" and 19" encap style looped bonnets for rotary machines. And we have 20" cotton terry pads for OP or rotary machines.




Rick Gelinas
encapman

Thanks Rick - I will try it again. A GREAT learning experience, for sure! I will try it again exactly the way you said maybe this week and update you on how it came out.

Joe,

I think you'll probl'y get it.
Let me know if I can assist you in any way.




Rick Gelinas
encapman