I encaped two buildings a bank and a clinic, in different towns regularly cleaned by diiferent companies. Both caarpets dried for at least two days before foot traffic. Both buildings have areas where people walk from carpet to VCT and from carpet to vinyl flooring. Anywhere they walked from carpet to VCT left terrrible footprints for about 2 or 3 weeks. Where they walked from carpet to vinyl nothing. Same wax used on both VCT & vinyl floors. Companies doing regular cleaning not to happy, caused alot of extra mopping every night for two or three weeks. After that everything cleared up. Anyone else ever ran into this. Any suggestions or explanation.
Thank you in advance for your help,
Micah

There is no way this had anything to do with encap. If the carpets were dry and I assume they were.. How can there possibly be any residue from encap. The only explanation I can think of is the company that cleaned the carpets prior to you. Explain this to your customers and inform them that the footprints won't happen again when using encap.


Ralph

I don't know if I want to blame the last guy, because I was the last guy. I had previously HWE and had no problems. These were the only two accounts I have had a problem with.
Both carpets were throughly vac'd before & after cleaning.
Thanks again,
Micah

Is it possible that the tile/vct was actually pretty dirty at the time you cleaned the carpets? You may have tracked the cleaner onto dirty tile and left "clean" marks at the time you were working. You probably payed no attention at the time. The next few days the light may have been better, causing the footprints to stand out like a sore thumb. The reason the tile took several days to "clear-up" may have been due to the possibility that their maintenance had been so poor up until that time, they were simply doing a proper cleaning in order to blend your footprints. So many people are looking for a scapegoat for their errors (in this case, poor vct maintenance)and you may have been "it" for both janitorial companies. No need to get defensive. Try to be analytical and look at the entire situation. Just some random thoughts. Good luck

I haven't got an explanation for what you're relating. Our cleaning company has collectively cleaned hundreds (perhaps thousands) of carpets in retail stores, that have carpet adjoining VCT. We've cleaned stores on a routine basis for several years. Yet we've NEVER experienced anything like what you're describing. If you're cleaning with Releasit - it dries to a brittle polymeric residue that can not be tracked (tracking is not possible). If you're using one of the "film former" encap products I could see where what you've described could possibly occur, yet it still would seem improbable to me. I'd look closely at the VCT maintenance products/procedures as a possible culprit.





Rick Gelinas
encapman