Today, I was asked by an assisted living facility to put one together for them. I clean their main dining room every three months and their lobby every one in a great while. Now they want all three floors of common area done. Any suggestions?

Go to the www.Host.com websight. They have a CAMP program. It is a very detailed plan. I think it may be helpful.

C.A.M.P. is the acronym for Computer Aided Maintenance Program. They can provide one for a fee if you have the floor plans, type of carpet and historical information of the buildings use, number of people using it and the hours of use. It is time consumming and not appropiate for small buildings IMHO.

Mark,

It's not too hard to do.

1) Measure the building and list each area.
2) Designate cleaning frequency in each area to correspond to traffic and soiling.
3) Write up a proposal. In most cases you will want to set it up to be billed monthly.


Here's an example...

The entire building (as it stands now) is getting cleaned every 6 months for $1200 per cleaning. That's $2400 a year.

On a maintenance plan you might clean (approx) 20% of the building (high-traffic areas) every month.
And systematically clean smaller (approx) 15% sections each month.

In this scenario, the high-traffic / high-visibility areas are getting cleaned every month, and the lower traffic areas are still getting cleaned twice a year.

Cost per month is now $290 per month. With this plan, the customer is paying just under 50% more than they were before (you're also generating 50% more revenue). However they are now getting to enjoy CLEAN carpets in the high visibility areas year round. And they "feel" like they're getting MORE from you since you are in there every month. The relationship with the customer is strengthened.

With a maint plan you will generate slightly less per sq ft, but you will keep a steady cash flow all year round. And the customer will be happier with the level of service they're receiving. It's a win-win.


BTW this is only a ROUGH DRAFT representation of how I normally go about writing up a maint plan. Adjust it any way you need to, in order to customize it for your client. And that's part of the beauty of a maint plan, it can be TAILORED to suit their needs and as well as yours. Like I said above, it's a win-win.





Rick Gelinas
encapman

and should be presenting it Monday to a Hotel that I service. I figured how much they spent last year with just 4 visits, and turned it into 12 cleanings, doing a little at a time, for close to the same price. I was thinking that since I clean more it will actually cost me less too, less chems and time vs. cleaning up an already filthy carpet. I just used excel and made formulas that charged less per SF for each additional time per year a certain area was cleaned, producing an outline for their cost. Hope it works!

Sounds great! Nice to have a smaller, but regular, check throughout the year. That's the ONLY thing I miss about nightly janitorial. Except for the "gee,I'm sick" calls from employees at 2 AM!

Kevin Kluth
Pinnacle Cleaning
www.dryinonehour.com
www.fullerdirect.com/0704120

great timing for this post

I'm talking with the guy in charge of CCing at our church, would like to get them on a maintenance plan, would much prefer doing a little bit though out the year then just going in twice a year and doing everything.... also figure it would be a lot less work cleaning clean areas then waiting and cleaning realy nasty areas