I'm curious as to how willing smaller offices will sign a maintenance agreement. What has been your experience on offices of 2000-4000 square feet?

I'm just wondering how aggressive I should be with them if the norm is these types of offices only call "as needed."

You need to sell them on clean carpets... not just carpet cleanings. I look at the job and determine what it will take to keep their office clean year round. All are different. I just got an eye doctors office that is on the second floor.. This maint package is different than a pediatric office I have on the first floor. The eye doctors, I determined will need to be done 3x per year because of where it's located and the amount of traffic. By the time the customers come into the eye doctors office they have already walked through the entire building.. less soiling means less cleanings per year. Now the pediatric office on the first floor is right off the street and lots of foot traffic. I clean the waiting area 6x per year and the whole office 2x per year. Location,location,location. Make a judgement call of what you think it will take to make the place look good all year and charge for it.


Ralph