Been driving around looking at class A office bldgs to go after - question is, do I contact the management company (which usually has a sticker on the front door)or do I go into the bldg and speak to each individual company? Most of these bldgs have 10-20 renters, mostly title companies, lawyers, and other professional services...

thanks!

Joe

Joe,
Every building is different. Some the management company provides all the services such as janitorial etc. others only take care of landscape and general building maintenance. You would have to inquire with one of the occupants to find out or call the management company to see if they provide all the services.

Joseph Desmond
Raedan Cleaning Services Inc.

What Joe said






Rick Gelinas
rick@excellent-supply.com

A lot of the management companies do provide janitorial services to their tennants, although in my experience they usually do a poor job, especially on the vacuuming. Most tennants are still on their own for carpet cleaning, they usually turn to the janitorial company if they don't already have a relationship with a carpet cleaning company.

I would contact the individual companies for cleaning their carpets and the building management company for maintaining all the common areas. Start talking to people, it's the only way... Activity = Results. It takes a while to get commercial business, you don't usualy walk in the door and they say "great, we were waiting for a carpet cleaner to walk in the door!" The sooner you start talking to them, the sooner you will start to get some business.

One selling tool I use is that I always pre-vacuum...my customers know that even though the janitorial company may not be providing adequate vacuuming, they know that when I'm there to clean the carpet that they are getting a VERY good vacuuming. I really work hard to ensure that I'm very detailed in the vacuuming process, I get way underneath all the desks and cubicles, I detail between filing cabinets and partitions, I basically go were the janitorial staff never goes. They're paying me to clean every square inch of carpet in the building, and even though the Cimex won't reach every spot, I can at least say I've vacuumed every spot. This goes a long way to improving their air quality and that's part of our job.

i find the opposite of Aris, majority of tenants in these facilities around me have the CC'ing handled by the landlord, and the LL has the janitorial co. take care of the CC'ing (some do it themselves, others sub it out).

depends on the complex i reckon.

i run against this often and have yet to be able to get in with the landlord / management co.

i pretty much don't waste my time on them anymore.

thanx --- Derek.

I clean one commercial account that has about 30 tenants. When cleaning the building hallways's carpet i've seen some janitors entering just a few offices emptying trash and so-called vacuuming.

However, tenants have seen the results of my cleaning of the hallways of they're floor and have allowed me to clean they're office. It seems that no one cleans the offices.Carpets that is. All were filthy-mac-nasty,just as the hallways were.

My goal is to gain a repor with all the tenants eventually becoming they're cleaner.

BUT HERE'S THE WIERD THING. One tenant rents two whole floors at $25,000 per month. I will be cleaning 6000 s.f. of those floors, offices ect. Guess what? The Building manager is gonna pay for half of the cost, the tenant the other half. Mind you, i was given the direct phone# of the building manager by a tenant.

So my take on this thread: GO INSIDE MARKET YOURSELF TO THE TENANTS. Each one will offer up a different piece of information about the upkeep of the building. Listen for the name of the person that building management leaves in charge to oversee the building upkeep. Thats your information source!!


Thanks
Your Servant Alex

Wow. good stuff! Thanx for the reply, guys! Joe

As the manager of a 1/4 million foot building with 25+ tenents, its my job to keep people from bothering my tenents. I supply the janitorial to about 3/4 of my tenents, the rest usually have an employee or family member doing it. They call me for anything extra. If I catch anybody soliciting in the building, or a tenent calls to say sombody was in here peddling, they are outta here, for ever!. Botton line, always start with the building manager, Thats why we are here. Bring candy!
And no, I don't make anything on services.
Brian

Brian,
I forgot to mention we don't bother tenents if they have posted No Soliciting signs. You have to respect their wishes and keep yourself from being blacklisted. Glad you brought that up!

for the most part i don't go into "no soliciting" bldg's. but a few times i have and i have gotten a new client. my way of rationalizing it is that i am offering a FREE demo...won't cost them a red cent LOL.

but for the "no soliciting" biz's, i always make sure to write them down, look them up in white pages and call them and get to the decision maker.

no soliciting used to scare me away and i wouldn't bother to contact them...not any more.

thanx --- Derek.