just did a job in a resturant using cimex with punch followed by stemon demon. fairly dirty place. Went back next day and it wicked back something aweful. have not had the chance to use my demon much yet, does this happen alot?, did I do something wrong in my techniqe?

Also, if I'm going to scrub with cimex and then demon, should I even be using an encapsulate as a cleaning agent, would'nt the demon pretty much rinse it out.

Just trying to really learn the best technique for the tools I have.

Thanks everyone
Bill Y

Bill I don't do resturants but if I did Imy last step would be the Cimex and Encap to really get the hard "spots" and prevent wicking. You probably overwet the carpet causing the wicking.

So I would flush it out using either an emulsifier and then go over it with releasit and the cimex and problably use the grey pads.

how wet did you leave the carpeting?
that was the problem i had when i first had the Demon.

Lots of factors involved, how dirty the carpet was how long since last maintained, did you scrub the entire carpet then extract?

Did any of the carpet dry before extracting, how much was the carpet weted out with the scrubbing.

I would go back and tell the custy not to worry, that this is a normal thing sometimes when the carpet is heavily soiled and hasn't been cleaned in awhile. But not to worry, it just require a second step when that happens.

I would then go ahead and Mexmerize the carpet for him using Encap DS/6-8oz. per gallon. Not over wetting the fibers.
(thuoroughly vaccuming first)


This way you will show custy you are a pro. And you win his business cause after he sees the carpet he will definately see a difference and be impressed.

Your loss: A little time and little free labor.

Your gain: A REPEAT customer who looks at you as the
proffessional and is now confident that you
will care for his carpet with quality results.

Thats what i would do.

Thanks
Your Servant Alex

A sign of the times!

I do not have a demon but i did a resty some time back. We knew it was going to wick up front.

I scrubbed with a Vento and DS first. Then rinsed with a porty...then dried using dry cotton pads.

It still wicked really bad...but we knew it was gong to.

so, i informed the owner up front....

Came back two days after rinsing and padded again using DS. Voila' They still look great today.

HWE wicking on CGD???

hmmm, we really need to make up a process that eliminates that...



LOL --- Derek.

While encaps can wipe out wicking, there are times when the trash can needs to be emptied and flushed out before we can begin to just give it a good wiping.

On the first run most commercial establishments we scrub, extract with the Demon. If we are afforded the luxury of being able to go back when dry before the building reopens then it is done and touch ups are made to any areas that may need additional attention. For those buildings I cannot do this then I tell the client in advance to the first cleaning that we may need to come back to do touch ups.

The reason I didn't buy a demon after demo'ing one was due to the fact that it left the carpet so wet.

I usderstand they now make a glide for it, and that would solve much of the problem, I bet.

Wicking causes:

1)  Overwetting.

2)  Slow drying.

3)  Too high pH/not balanced at end of cleaning cycle.

4)  Any combination of the three above factors together makes it worse.

Wicking cures:

1)  Don't use as much water.  Recover more water.  Dwell pre-spray longer to reduce amount of flushing action needed on recovery.

2)  Use fans to lower dry times.  Pad-Cap with cotton bonnets to absorb/spread out remaining water.  Turn on air conditioning.  Turn of swamp coolers, unless low humidity conditions.  Open windows (if humidity is lower outside).

3)  Flush with acid rinse.  Don't use to high a pH to pre-spray to start with.  Apply Fab-Set (Bridgepoint) after cleaning to move pH to acidic side.

4)  Any combination of cures makes it better.

And lastly but actually first pre-vacuum, vacuum, vacuum!

Make you own luck,

Del Scrivner
Owner/Operator
Cowboy's Carpet Care

I have a glide on my Steamin Demon. It made a huge difference-leaving the carpet much dryer, easier to operate. Although it is used to flush, be carefull not to use too much water. If the water pressure is really high at the faucet you may be putting down a lot of h2o. Don't need alot on short cgd. With a glide you can push and pull the SD not just pull makiing it easier for extr vac strokes. Like one of the above posts, you should be able to finish the job in fine fashion with DS/Cimex/gray pads now that it is flushed.
I do a restaurant every 6 to 8 weeks. One time I'll TM HWE the next time Cimex/Releasit. Sometimes I'll rince the REALLY bad spots and then Mex it.

thanks everyone for all your help. I pride myself on giving my custumers top of the line service and I couldnt do it without the knowledge I gain from all of you guys.

So with the demon, although they say to open water all the way,(I never have, but i do put it on pretty good), i should try a little less water, a few more dry passes.

thanks again
Bill Y

I have never had a problem with the carpets drying to slow with the Demon. I do not have a glide for it or any other wand I think the are not needed at all!!!!!!
I you know what you are doing and use a bit of common sense.
I have gone over spots over and over again and even flooded the carpet on demos I have done to show how dry the carpet is left even after flooding the carpet out.

Two reasons the carpet is left to wet.

1. going to fast, and if needed not doing a dry pass

2. filters being clogged


After having machines in a several collages around me for over 5 years with no over wetting complaints, time share resorts through out New England with no complaints about over wetting and the clients continuing to buy more. My company and Downey Co using the product in our Co for years with out problems I would have to conclude other then the above problems I pointed out, operator error is the cause.

where can you find a glider for the demon, also where can you find the disposable filters

thanks
Bill Y

I am sure Rick sells the filters or where every you purchased the Demon from.

You may get your glide from Jeff Lydon at Green Glides.

http://www.greenglides.com

Rick Thode
rick@releasit.ca

He sells the Demon.

You can purchase a glide for the Demon at Greenglides.

Marty
Yes I do sell Demons but rarely is it to what we call a professional cleaner, unless the do commercial only.

This BB or any other is not my market at all.Nor would I be for foolish as to try to sell something Rick does on his board that is sleezy!!!

How ever when my company sells any machine (since we sell more then just Demon's) we 99% of the time comes with part of a total floor care training package and follow up consulting. Which Pro cleaners do not need or the ones who do are too cheap to pay.

We give then a cleaning system to use not just machine, a jug of prespray and defoamer. The Demon is just one part of a system.

http://www.highflowextraction.com/pictures.html

just a few pics of what the Demon can do.

What does Boeing, Disney, Sandi National Labs, Umass, UT, Fairfield Resorts, all have in common?

They all use the Demon as part of thier carpet cleaning program