First post on this forum. Thanks to Ex-supply, I am a Cimex owner. My Genesis 5.9 now rests
on some of my commercial work. Just purchased Mkt Program to see what you guys are doing to mkt. VLM cleaning. Would appreciate any help on marketing VLM. From what I have seen with my short Cimex (VLM) experience is that some property managers think I am trying to pull the wool over their eyes??? I have always believed in source removal....I can say that some of my
monthly accounts have noticed that their carpet is looking cleaner - longer and they are trying to postpone future cleanings until the carpet looks like it needs cleaning??? Not a good thing, but I can clean 12K to 20K sf of carpet daily without wearing myself out!!!

I am using less solution than most posts suggest. Over 600 sf/gal @ 4 oz/gal.
(Cut pile low commercial)
These areas are open hallways 8 feet wide and 300 to 400 feet long. It is drying
within 30 minutes and the results are great.

A manager caught me cleaning last week on a large medical office building and asked
me what I was doing "buffing" her carpet? Results are what she wants, I never told her
that my 24" CIMEX "Coleman" named after (Mr. O) by my oldest son, was used to clean her buildings. I told her that I was making sure that her carpet stayed clean and left it at that.

Any suggestions about do's & dont's for cimex VLM cleaning??

Hunter

Sorry, I don't have anything helpful to add, as I'm just about to get started, but just had to say how lame it is for a property manager to question a professional carpet cleaner about his job. As you said, if they find the results to be sub-par that's one thing, but to question your choice in methods is just out of their league.

Sounds like a property MICRO-manager to me.

I would tell him/her that you wouldn't be doing the method you've chosen if after years of experience, you didn't find it to be the best. Of course, if they prefer the method (after their years of carpet cleaning experience, LOL!) you've found to be inferior, you'll be happy to use it, but it would probably cost more, take longer to dry, and get dirty again quicker.

I've done work for some property managers in the past and could never stand those who would tell you HOW to do things. Usually, they weren't very successful.

A month ago I cleaned an oldies carpet with encap with good results. Just took my grooming rake and lifted the pile or loops and went over it again. There was a dirty smell in the house but before I left it smelled clean again. I've used encap on wool carpet and never hurt anything.

In response to Thomas, any manager who thinks they are going to tell me how to clean has another thing coming. I'm the Professional carpet cleaner and you're NOT! You are just a measley little manager. The next time a plumber comes to your house tell him how to do his job. Your drain will stay plugged.

If the managers wanted to boss around a carpet cleaner, then they should do the job themselves since they know so much about the industry.