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Recession, how is affecting your business

November 1 2008 at 3:30 PM
Paul  

I'm based over in the UK, where like the US the recession is starting to bite hard, are you noticing a downturn in work? Many cleaners on the UK forums are saying they are doing better becuase they believe customers are cleaning rather than replacing items, but I think it will get worst before it gets better and next year will tough.

This is the reason I started to look at the commercial side of carpet cleaning, I am a fairly new start, I've only been trading about 6 months and I figured with the recession hitting, commercial customers have there carpets cleaned out of neccecity, whereas domestic customers can do without. Thats when i first read about the cimex/encap cleaning system and it sounds very impressive with many great selling points so I'm gonna bite the bullet and purchase one next week, then hit the road selling, which should be easier being able to offer a free demo, not something I could do with my portable HWE setup.

If anyone has any good letters or any sales info a newcomer to commercial cimex encap cleaning may find useful, I would be really grateful to recieve a copy. Failure is not an option.

Thanks in advance

Paul - Kinder Clean

 
 
AuthorReply

Rick Gelinas

Re: Recession, how is affecting your business

November 1 2008, 9:27 PM 

Copy and pasted from a post below...


What will you do in this economy?
October 17 2008 at 5:08 PM
Rick Gelinas


The stock market is down. The housing sector is down. There’s talk of a global recession. The word panic is inexorably linked to stories about the economy. So what is a wise entrepreneur to do?

Firstly, scrutinize your expenditures. Keep a close eye on your bottom line! Know your numbers. How does each sale correlate with your total cost of doing business? Do you understand these numbers? Your business’ future is directly hinged to these numbers.

Next, spend some time thinking. Where do you want to end up? How will you weather this storm? Are you content to let external forces such as the economy control your course? Will you allow your future or your family’s security be gobbled up by this ugly situation? I guess it comes down to this, ask yourself “am I a loser that sits on the couch and takes whatever is coming to me?” Or are you determined to look for ways to propel your companies growth?

With these thoughts in mind, where are you planning to take your business? Are you content? For me personally, I kind of groove on a little adversity. No, I don’t like trouble. But when I’m pushed up against a wall I go into fight mode. And it’s at times like this that I tend to become most resourceful.

For example, when I started cleaning commercial carpets in the early 80’s, the national average for commercial carpet cleaning was .10 per square foot. Twenty five years later, the national average for commercial carpet cleaning is till .10 per square foot. Yikes! What in the world is that? Everything else in the universe has gone up a hundredfold, and we are still expected to clean for peanuts. This is what I mean when I’m talking about a “little adversity”.

Well it was those exact conditions that pushed me to look for alternatives. I was out cleaning commercial carpets at pathetic 20 year old rates. Not because I liked it, but because it was all the market would bear. Feeling like a victim, I searched long and hard for a way to make it work. That’s when I discovered encapsulation. I was the first person to put the Cimex together with encapsulation as we know it today. I like to say that I didn’t discover peanut butter or chocolate, I just put it together and got the Reese’s peanut butter cup (aka Cimex/Encap).

In the early years, I got my tail kicked. I shared what was working for me on the industry message boards. And the hot water extraction guys ripped me apart. I took my licks and kept right on extolling the benefits of this new system. Before long a few of the naysayers began taking a look at this crazy new idea. Low and behold, one by one they started to come on board and in a short time the encap revolution was underway.

Today we see a lot of players jumping into the arena. It seems that everyone has their version of an encapsulation product. This is a two edged sword. All the interest in encapsulation is a good thing for the industry as a whole. But on the flip side, a lot of the products that are being introduced do not contain a good crystallizing polymer. Some manufacturers even try to get around their products’ lack of crystallizing polymer by calling their product a “film former”. In the end, these products that do not encapsulate well give encapsulation cleaning as a whole a black eye.

Well by now you are probably saying... Okay Rick, now get off your soapbox and give me something I can work with! Give me the scoop! Tell me something that will help me feed my family! Well buried in the paragraphs above I think I may have done just that.

Encapsulation has empowered countless cleaners to open up a new source of revenue. Back when I began broadcasting the fantastic results I was getting with encapsulation, guys would laugh and say they preferred to stay away from commercial carpet cleaning. Well fortunately those days are behind us now. For the first time the ball is back in the professional cleaner’s court. Now cleaners can finally make good money cleaning commercial carpet. Yes!

As the economy continues to head south, it makes sense to diversify. It makes sense to form a game plan that includes revenues from higher yielding sources. More and more, we are seeing that the average residential carpet cleaner is needing to tap into additional revenue sources.

Oh, and one more thing. What about market share? Consider DuPont. A few years ago DuPont sold ALL of their fiber production to one of their competitors - Koch Industries. To me that was alarming. I know that DuPont is a brilliant company with more collective brain power and money than I’ll ever posses. And with all that wisdom - they went and sold off their fiber. So I asked myself, what do they know that I don’t? Well it’s obvious; they saw their fiber production diminishing. People are opting for alternatives to carpet (like wood, tile, marble, etc). And while that may be true in the residential setting, in the commercial setting carpet is still king!

Now let’s consider the cost of performing residential carpet cleaning. A decent complete truck-mount rig can set you back $50 grand. If you amortize that for 5 years at 7% interest, your monthly payment is $990.06 Oh my goodness, you will have to pay out a grand a month before you make your first dollar. And we’re not even factoring in fuel costs, maintenance, or anything else. That means before you earn your first dollar, you’ll have to throw away a thousand dollars a month for fixed operating expenses. A thousand dollars a month up in smoke, gone, vamoose! Sheesh. And what if you were to buy a big-box testosterone rig for a $100 grand? Let’s not even try to justify those numbers!

So the bottom line is this. The economy may be in the toilet. But now we have a way to generate great money, cleaning commercial carpet at 2,000-3,000 square feet per hour. We can fix people’s problems with their commercial carpets so they can enjoy cleaner carpets. The building owners can now afford to get their carpets cleaned more often (even on their tightening budgets). And at the same time, we can turn a tidy profit. Talk about win win. In these tough economic times, this makes a lot of sense!

Look at the numbers... A Cimex cleaning with Releasit at a rate of 2500 sq ft per hour, even at a low rate of .08 per sq ft, will generate $200 per hour! Did you hear that??? $200 per hour! With a machine that sells for less than $3000. If you were to take 3 months of the truck-mount payments listed above, you’d have a Cimex completely paid for. Talk about a money maker!

Now if your company cleaned just 3 hours a night (at .08 per sq ft), for 4 nights a week - you would generate $124,800 a year. Are you following this math? A single Cimex could easily generate in excess of $124 grand a year. What if you had 2 Cimex machines running? What if you had 3 or 4 running? My point is this - this approach to business makes good economic sense. And in the ensuing economic quagmire, this amounts to an economic windfall!

Well I know this was a loooong message. But hopefully it provided some food for thought. It’s times like these that excite me. I think there is a lot of opportunity for the resourceful ones who seize the opportunity to diversify and grow their business. Some will say the sky is falling. But I believe there’s still plenty of blue sky to go around











Rick Gelinas
rick@excellent-supply.com

 
 
Rambo

Price & York

November 2 2008, 7:32 AM 

My recolection of the first to put Cimex/encapulation together was a commercial carpet cleaner in Vancover, Washington, David Price and Ed York in the early 80's Ed York took me over to where Price was cleaning a commercial building with LST (we can argue that LST was not an encapsulate but it was) and a 24" Cimex.(this was the first time I saw the Cimex) A few days later I met a Rep w/Cimex at Ed Yorks place and signed up to become a Dist. At that time we were only required to buy 3 machines so I bought a 15", 17" and a 24". LST was invented by Kieth Williams, who passed away shortly after that and Ed York bought the rights to it from Kieths widow. Since Ed York passed away he sold the rights to Paul Lucas of ChemMax in Michigan. LST is still being sold today. No one has taken the Encap ball and run with it like Rick Gelanis. He is the one individual who can take pride in where encap is today. He stuck with it thru all the crap he was given by this industry and improved the system to where we all enjoy the benifits today world wide.

 
 

Rick Gelinas

Henry Ford

November 2 2008, 10:18 AM 

Like I said Ray...

"I like to say that I didn’t discover peanut butter or chocolate, I just put it together and got the Reese’s peanut butter cup (aka Cimex/Encap)."

Ed York did a lot to put the Cimex on the map. However LST is not an encap product, even though Ed tried to put it across as such. Crystal Dry has to be acknowledged as the folks who put crystallizing polymers on the map. And I was the guy who took these two ideas (Cimex/Crystalization) and put them together (i.e. the Reese's Peanut Butter Cup analogy). I was also the person who turned people on to the idea of scrubbing with synthetic pads as opposed to shampoo brushes.

Great ideas are seldom inspired on one's own - they are usually an amalgam of ideas that come together from many sources. Henry Ford didn't invent the automobile. But he gets credit for being the father of the auto industry because he figured out how to put it all together and make car manufacturing practical and affordable to the masses. And so it goes.

Big deal, so what. I'm nothin but a carpet cleaner who was frustrated and needed to find a way to clean smarter. The Cimex/Encap system provided that for me. And now it's helping others too. And that's kinda cool!







Rick Gelinas
rick@excellent-supply.com


    
This message has been edited by cimex on Nov 2, 2008 4:25 PM
This message has been edited by cimex on Nov 2, 2008 12:44 PM


 
 
admiralclean

Re: Henry Ford

November 2 2008, 2:41 PM 

None of you wads are anything but a bunch of low life carpet cleaners.

 
 
Joe M

And in a month

November 2 2008, 3:08 PM 

Rick, give Ray a month or so and he will agree with you that LST is not an encap cleaner.

 
 
Rambo

I don't think so............................

November 2 2008, 3:57 PM 

Joe, I would not disrespect the memory of Kieth Williams by saying it was not an encap product.

 
 

Rick Gelinas

Re: I don't think so............................

November 2 2008, 5:43 PM 

LST is a unique product. In fact I worked with it a little bit, before I discovered crystallizing chemistry. LST stands for lower surface tension. They accomplished that through the use of fluoro-chemistry. LST is a highly effective gentle cleaner. However it does not accomplish encapsulation. One of the key ingredients in LST is river mud. No I am not kidding. The idea is that the fine mud/clay in the formula would adsorb soil as it dries, kind of a poultice. That may sound good on paper (or it may not) but in the real world it fails to encapsulate soil. We actually had LST lab tested on commercial carpet at Tandus and John Garger reported that it failed. That's not to say that LST is a complete failure - far from it. LST is a terrific gentle detergent. A lot of guys who do rug washing swear by it. I'm not sold on the river mud, but the chemistry is otherwise quite effective.






Rick Gelinas
rick@excellent-supply.com

 
 
Shorty

Not much info I'm afraid..............

November 2 2008, 10:25 PM 

Paul, forget the recession.

While everyone around you is full of doom and gloom, this is your chance to get out there and make some bread mate.

Get Ricks' Commercial Marketing System and go for it.

Get into commercial premises and get in their faces, do demo's; in their most prestigious areas for free.

The boardroom is a favourite for me.

But don't overdo the demo;

Don't go over & over the area, the end result must be the same as what the overall carpet clean wil look like.

Check for another on my posts on demo's;

Be persistent, contact them regularly, check with them on how your cleaned area is holding up against the "other areas".

Like all of us, you got into this business to work for yourself and be your own boss.

Don't let a bunch of "financial wizards" that try to run countries and financial institutions, dictate how your carpet cleaning business should b run.

Most of the "Treasurers" in guv-urn-mints have had the job thrust upon them, not because they are brilliant accountants, but because no-one else would take the job.

Look at the mess they have us in now for instance.

Use the CMS like the Holy Grail of commercial carpet cleaning.

Be passionate with it, live it, breathe it.

It shall repay you with more loaves of bread and bottles of red than you could ever imagine in your wildest dreams.

Not to mention the folding stuff in your bank account.

An owner operator working commercial, will do a much better job than any employee and ALL of the profit stays in your kick mate, right inside that hip pocket nerve.

Get out there and do it.

As NIKE would say, JUST DO IT !!!!!!!!!!!!

Ooroo,

Shorty.

I've seen the light, and changed my wicked ways.
www.get.shorty.com.au

 
 

Kevin Pearson

LST

November 3 2008, 7:21 AM 

We use LST a little bit in our rug shop. Some rugs clean real well with it. However, I have never been told or seen it work as an encapsulant. It's not in my opinion.

Rick spoke about Paul Lucas with ChemMax as the maker of LST. He makes some other very unique rug cleaning chemicals that anyone cleaning rugs should have. Such as his fringe cleaner that will not degrade cotton fringe. He also has a product that is good to use on some rugs that are bleeders. It makes the rug bleed and won't let the dye readhere to the rug as it bleeds off.

As for as the recession, we have choose not to participate thus far.

Kevin Pearson


    
This message has been edited by Kevin_Pearson on Nov 3, 2008 7:22 AM


 
 
David Gelinas

The Sky is Falling the Sky is Falling

November 4 2008, 8:57 AM 

The Sky is Falling the Sky is Falling

I’m no economist by any means but I have to agree with Shorty. When I drive past the mall and nearly all of the parking spaces are full and when I then look at all of the restaurants around the mall and all of their parking spaces are full. And then I see that we’re up by about 22% for the year it makes me wonder where the recession is. As was mentioned by Paul I think, some believe that they (the public) are restoring rather than replacing, that is very possible. I know that I am getting calls from all sectors – from Joe the Plummer and his helper to very high end customers. In the end we are doing very well with all sectors of stone restoration and I would assume most if they look at it and are actually working at their businesses and not burring their heads in the sand will also find that its not as bad as the media makes it out. Throw your TVs into the rubbish pile and focus on what’s more important as Shorty said. He may be upside down but I think he’s right side up on this one.

David Gelinas
Marbleguy

 
 
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