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frustration / suggestions

November 26 2008 at 12:27 PM
dave 

Approximately 2 years ago the boss got a Brush n Clean TM Pro machine. He/we never or rarely clean it, and have no policy/procedure established for how/when it is to be cleaned. Occasionally when the recovery/renovation trays are overflowing they will be emptied, but the brushes, undercarriage, etc. rarely get touched. It seems like it has been 4 -6 months since I did it last. Also, despite having level loop CGD everywhere we haven't updated the brushes to the more aggressive "hard" brushes, which I think might work more quickly, effectively. How often should counter rotating brush machine brushes, under carriage, etc. be cleanedreplaced? I was generally in the habit of cleaning and flipping the brushes daily or after every use with other places. The last 2 times I cleaned the machine(most recently 4-6 months ago) I had to soak the brushes in degreaser/hot water solution for about 30 minutes before spraying them out as they were black with built up soil. Also, had to use a light duty scouring pad to get the built up soil off from the underside.
Also, after the consuming the encap cleaner that came with the machine and a case of Releasit DS; all the boss orders is Nilodor "Structured by Nature" hot water extraction(HWE) encap cleaner for use with the Brush 'n' Clean. Liking that it is available locally from the jansan house, dilution ratio is 2 oz. per gallon, and is priced under $18 a gallon. To me when it indicates chemical is for HWE as opposed to brush or bonnet that means the chemistry is different and the encapsulation of soil and soil removal is different. To the point, for an extractor not a vacuum cleaner. In doing the "dish test" with diluted product the dish seems a little sticky but not overly so, but no evidence of 'crystals" that can be vacuumed. The local jansan dealer doesn't offer the "Structured by Nature" brush/bonnet cleaner but I fear with the dilution ratio being more like 10-12 oz. per gallon the end use cost would be an issue for the boss. Additionally, we typically clean our high traffic area carpet weekly. We are a church of approximately 85,000 sq. ft(not all carpet) which besides being a busy church(4 services on Sunday am) also house a preschool(Mon-Thurs) approximately 60 students, a parent day out program(Tues-Thrus) approximately 80 participants, and a private K-9 school(Mon-Fri) approximately 170 students/teachers. The school lunch room is all carpeted and cleaned weekly or more frequently. Is the encap chemical not helping us, it seems like we clean carpet an awful lot. I know we probably should HWE more to flush soil load, but all we have is an Advance Aquaclean (self contained unit)(which I think is only rated at 65-75psi) and the spray jet (?Tjet?) on the underside is gone, to where it just squirts out a stream water and leaves wet/dry streaks everwhere. Also, with that amount of psi, etc. the amount of time it takes to flush/rinse out soil seems to take forever.
I'd appreciate suggestions, advice on how to improve the situation. Or are the operational things common and I'm just overly picky? My apologies for such a long post.
Happy Holidays!

 
 
AuthorReply

Del Scrivner

Re: frustration / suggestions

November 26 2008, 2:03 PM 

First suggestion:

Paragraphs dude!  I get a headache trying to read that one long paragrah.  New thought, new paragraph.

You will also get MANY more responses as it is easier for everyone to read.  People tend to glance over posts that are squeezed together like that and then don't respond at all.  So make it easy to read, so it is easy to respond and help you out.

I wipe down my Sprint after every job.  A thorough wipe down once a week.



Make you own luck,

Del Scrivner
Owner/Operator
Cowboy's Carpet Care

 
 
dave

thanks

November 26 2008, 3:07 PM 

You're right, thanks! I just got to going there. How often do you wash/rinse out your brushes?

 
 

Rick Gelinas

Re: thanks

November 26 2008, 3:35 PM 

Approximately 2 years ago the boss got a Brush n Clean TM Pro machine. He/we never or rarely clean it, and have no policy/procedure established for how/when it is to be cleaned. Occasionally when the recovery/renovation trays are overflowing they will be emptied, but the brushes, undercarriage, etc. rarely get touched. It seems like it has been 4 -6 months since I did it last. Also, despite having level loop CGD everywhere we haven't updated the brushes to the more aggressive "hard" brushes, which I think might work more quickly, effectively. How often should counter rotating brush machine brushes, under carriage, etc. be cleanedreplaced?

You really should clean the brushes after each cleaning. At least that's what is recommended.

I was generally in the habit of cleaning and flipping the brushes daily or after every use with other places.

Reverse the direction of the brushes after every couple of cleanings so that you can extend the brush life.

The last 2 times I cleaned the machine(most recently 4-6 months ago) I had to soak the brushes in degreaser/hot water solution for about 30 minutes before spraying them out as they were black with built up soil. Also, had to use a light duty scouring pad to get the built up soil off from the underside.

If you'll address cleaning the brushes and the underside of the machine on a routine basis, a buildup will be less likely to occur.

Also, after the consuming the encap cleaner that came with the machine and a case of Releasit DS; all the boss orders is Nilodor "Structured by Nature" hot water extraction(HWE) encap cleaner for use with the Brush 'n' Clean. Liking that it is available locally from the jansan house, dilution ratio is 2 oz. per gallon, and is priced under $18 a gallon.

They get what they pay for. Sorry but it's true.

To me when it indicates chemical is for HWE as opposed to brush or bonnet that means the chemistry is different and the encapsulation of soil and soil removal is different. To the point, for an extractor not a vacuum cleaner. In doing the "dish test" with diluted product the dish seems a little sticky but not overly so, but no evidence of 'crystals" that can be vacuumed.

They get what they pay for. Same as above.

The local jansan dealer doesn't offer the "Structured by Nature" brush/bonnet cleaner but I fear with the dilution ratio being more like 10-12 oz. per gallon the end use cost would be an issue for the boss. Additionally, we typically clean our high traffic area carpet weekly.

The purchase price is not the ONLY factor to consider. Performance measured in relation to the cost should dictate which products will provide the best service.

We are a church of approximately 85,000 sq. ft(not all carpet) which besides being a busy church(4 services on Sunday am) also house a preschool(Mon-Thurs) approximately 60 students, a parent day out program(Tues-Thrus) approximately 80 participants, and a private K-9 school(Mon-Fri) approximately 170 students/teachers. The school lunch room is all carpeted and cleaned weekly or more frequently. Is the encap chemical not helping us, it seems like we clean carpet an awful lot.

Yes it sounds like your chemistry is delivering poorly. And you've already established the reason for the poor performance when you did your dish drying test.

I know we probably should HWE more to flush soil load, but all we have is an Advance Aquaclean (self contained unit)(which I think is only rated at 65-75psi) and the spray jet (?Tjet?) on the underside is gone, to where it just squirts out a stream water and leaves wet/dry streaks everwhere. Also, with that amount of psi, etc. the amount of time it takes to flush/rinse out soil seems to take forever.

It doesn't sound like that extractor will benefit you very much. It might be time to consider a machine with just a tad bit more horsepower.

I'd appreciate suggestions, advice on how to improve the situation. Or are the operational things common and I'm just overly picky? My apologies for such a long post.

You're not being "overly picky" - it sounds like you care about what you are doing. Perhaps you could meet with the powers that be and express your concerns. It sounds like you know what you need to do in order to provide better service to the facility. Now it's just a matter of getting the head honcho to come online with you.


I hope some of this info this is helpful to you. I feel your pain.





encapman.gif
Rick Gelinas

 
 

Del Scrivner

Re: thanks

November 26 2008, 3:51 PM 

Not often, once a month or so.  But it is also not used every single day either.

Make you own luck,

Del Scrivner
Owner/Operator
Cowboy's Carpet Care

 
 
Joel Riggs

Re: thanks

November 26 2008, 8:54 PM 

It sounds to me like these are tings your boss should be thinking about. Using a HWE encap in my guess is just loading up the carpet with soap.

If it is up to your boss then the problem ultimately falls on his shoulders. Make suggestions that are helpful but ultimately it is up to him. If you really want to make a point to him buy a gallon of ds and do one area and show him the difference.



The biggest question is, Does the carpet look clean?

Oh and if you are in Arizona then just call me and I can Cimex the Dining hall for you!!!!


    
This message has been edited by kingjoelking on Nov 26, 2008 8:55 PM


 
 

Del Scrivner

Re: thanks

November 26 2008, 11:08 PM 

Unless you are in Tucson, then it's mine.

Make you own luck,

Del Scrivner
Owner/Operator
Cowboy's Carpet Care

 
 
dave

Re: thanks

November 27 2008, 2:47 PM 

Sorry! Am in the beautiful Missouri Ozarks! Springfield. Home of Bass Pro Shops! Thanks again for the suggestions/advice. And pardon my composition/grammar skills.

 
 
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