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Newbie with serious questions

April 4 2009 at 7:27 PM
Ben Wallace  

I recently bought a Hos Orbot from here.I also purchased Hydrox, 17" tuway thin encap bonnets and 21" microfiber bonnets.My questions arise from my problems which are when I use 17" bonnets on residential they still look almost the same as when I started.I even doubled the hydrox concentrate.I had zero luck with microfiber also.

I have done four family members homes and I'm not getting good results at all.The funny thing is the carpet I'm doing is really not that old or dirty.I'm applying Hydrox then going over it with wet bonnets.Hydrox is mixed in hot water.

Basically I quess I'm asking are the encap bonnets I'm using
made for resi.carpets? It seems to me they just don't get down into the carpet.( Not bashing just asking.)

One family member even has olefin carpet and neither encap bonnet or blue microfiber with hydrox worked.

Could somebody please help.
Thanks in advance

 
 
AuthorReply

Rick Gelinas

Re: Newbie with serious questions

April 4 2009, 9:01 PM 

Ben,

As with anything, there is a bit of a learning curve to get good at it.

Also with Encap-HydrOx, you'll see the best results when you allow additional dwell time (hydrogen peroxide is cleaning with oxygen, and it takes time for the oxygen to do its trick).

If you want to perform general bonnet/pad clean, you'll probably want to use a standard detergent like Encap-Punch. For basic bonnet/pad cleaning, there's probably not a need for the oxygen aspect of Encap-HydrOx (HydrOx is especially for browning, and protein based soils).

With Encap-Punch, spray the carpet and allow 5-10 minutes of dwell time. Spray down enough solution to wet out the fiber. Then scrub with lightly wrung out pads. A criss-cross pattern (north-south / east-west works well). Take your time. Flip pads or replace the pads as they become soiled. You'll want to experiment with different types of pads/bonnets on different types of carpets till you find what you like best.

There are a lot of guys around here who are more of an expert at OP cleaning than I am, so I expect there will come some good advice from some of the other fellas too. And I'm sure that as you get a handle on this you'll become much more proficient at it.










encapman.gif
Rick Gelinas


    
This message has been edited by cimex on Apr 4, 2009 9:04 PM


 
 
Tony Guttieri

Re: Newbie with serious questions

April 4 2009, 11:39 PM 

I have used the Orbot on residential. The Hydrox will really kick on residential. I have never used the micrfiber but the tuway bonnets will work well. When I really want a better job I follow up with a cotton bonnet after the tuway, which picks up a more soil. But on some jobs that won't make a difference in appearance. You have to test this for yourself sometimes. I have also found that it is largly circumstantial to the type of carpet and soiling conditions.

So what kind of soiling do you think there is? Could there be petroleum oil type soiling? What about pile reversal? could that be the issue? Are there specific stains still showing after your numerous scrubbing passes? Remember that pile reversal looks light from one side but darker from the other. You can test that out with a groomer. But with stains, they will always show no matter which way you groom it. Another thing to consider, sometimes I need a VDS to work out the petro oil or sticky gummy type stains and a terry towel or rag first. (thats just me). Then I go over it with the Hydrox and Orbot. OTher times I scrub first not realizing that the stains are petro oily or tar spots, and I'm talking about those ones that water based products won't work on, even though we have used Releasit on other oils with great results and have to work them out after the scrub, then I scrub again with a cotton bonnet.

I don't mean to make this long but there is alot of 'what are your circumstances' questions without seeing or knowing exactly what the carpets are looking like before and after.
Try to answer back with some specifics if possible.

Hope this helps.

 
 
Ben Wallace

Re: Newbie with serious questions

April 5 2009, 2:17 AM 

Thanks guys for the response.I understand that different situations require different solutions.I guess in a short statement, I'm in away questioning the Tuway ability to be my main pad since I have a dozen of them.
When I purchased them I thought and was told it would cover all my bases,which include resi. and comm.
I'm sure some of my problems are operator error,you know "Newbie on board." But by trial and error it seems the Tuway just doesn't get into the carpet fiber.

As for the 21" Microfiber.Puzzled why I was told I needed them.I just looking for an answer on their value and their use.



    
This message has been edited by Lexcor on Apr 5, 2009 2:19 AM
This message has been edited by Lexcor on Apr 5, 2009 2:17 AM


 
 
Thomas Owens

Re: Newbie with serious questions

April 5 2009, 5:39 AM 

Mind if I ask how long you've been cleaning carpet and how many homes approximately you've cleaned? Might help us better answer your question.

Edit: I noticed you said you are new. The reason is that the more carpet you clean, the more you'll realize what can and cannot come out, no matter what chemical or process you use.

Often if a carpet just won't look better, it is more a matter of wear than being dirty. Once the fiber is worn, especially in high traffic areas, there's nothing anyone but a carpet installer can do to change it. It will always exhibit a slightly different shade than the areas that aren't worn.

Even if the carpet isn't very old, this can happen. Factors such as fiber material, quality, traffic level, and vacuuming frequency can have a major impact on carpet wear.

It is up to us to educate the customer as to what they should expect when their carpet is cleaned.

Personally I always hate cleaning carpet that doesn't look dirty. The expectations are always that it will look perfect after you're done. Maybe they think that we are polishing the fibers and it will look shiny and new again, LOL!

When you clean dirty carpet, that's when you become a hero.


    
This message has been edited by johnsmith808 on Apr 5, 2009 5:51 AM


 
 

Rick Gelinas

Re: Newbie with serious questions

April 5 2009, 9:48 AM 

Ben,

It's like your car tires. The Michelin all-season radials are good for everything. But Indy racers don't use 'em. And you wouldn't use 'em on a 4-wheel drive either. The Tuways are your all-season radials, a "one size fits all" bonnet for all around applications. But there are different pads/bonnets for various applications too. So go ahead and experiment to see what you like best.





encapman.gif
Rick Gelinas

 
 
Ben Wallace

Re: Newbie with serious questions

April 5 2009, 8:17 PM 

I've only done 5 houses including my own house twice.
Just curious do you personally use the 21"blue microfiber
pads? Wondering what type of carpet they excel on.


 
 

Rick Gelinas

Re: Newbie with serious questions

April 5 2009, 10:29 PM 

MicroFiber bonnets are generally considered to be slightly more gentle on softer cut pile carpets. And although they have a reputation for being somewhat gentle, their fiber design has the ability to lift soil abundantly. Microfiber sort of resembles an asterisk - as shown here...

[linked image]








encapman.gif
Rick Gelinas

 
 
Ben Wallace

Re: Newbie with serious questions

April 5 2009, 10:51 PM 

Thanks I'll take all above info and keep plugging away

 
 
Paul C

Re: Newbie with serious questions

April 6 2009, 7:01 PM 

Ben, the one thing I have not heard from you is how wet are you getting the carpet with cleaner. Theirs a good chance your not putting down enough cleaner.

When we train new techs, we teach them to spray the carpet just enough so that when you run your hand over it, you will see beads of solution on your palm. We apply solution either with sprayers or we have shower fed units. Either way we teach this way of applying solution to start. Then as you get more experienced you can adjust to appling more or less.

Give this a try... If your not putting down enough cleaner you will get poor results.

For bonnet/pad cleaning with the orbot I would use Punch over the Hydrox like Rick said.

To clean four homes and get poor results in each. Hey no one is that bad.LOL,LOL,LOL...

To double the concentrate of any cleaner is not a good idea. Stick to the instructions on the lable.


Good Luck,
Paul C
Pall20@aol.com


 
 
Mr. Amazing

Re: Newbie with serious questions

April 6 2009, 10:18 PM 

I found the combo of Encap Punch and Encap DS works better on resi. I use Hydrox only with a lot of urine stains. If you prespray with punch then put DS in the tank the results are awesome. Also, us Encap Spot as well as you are cleaning, but not with Hydrox. I also use thicker cotton bonnets with my op though. I like how they clean vs the tuway. But thats just me. Keep it up, you'll figure it out. Try the DS, you might have better luck

Mr. Amazing
www.amazingcc.com

 
 
Derek

Re: Newbie with serious questions

April 6 2009, 11:54 PM 

i haven't read the replies, but 1st thging that comes to my mind is: Dwell Time.

apply your pre-spray with a pump up sprayer, or better yet a battery powered sprayer. let it sit for at LEAST 10 minutes...i prefer 15.

THEN extract with wet (not dripping wet, wring them out) pads.

 
 
Ken

Re: Newbie with serious questions

April 7 2009, 9:10 AM 

careful getting the Hydrox on your hands happy.gif

 
 
Ben Wallace

Re: Newbie with serious questions

April 7 2009, 12:32 PM 

What's the danger of getting Hydrox on hands?

 
 
Thomas Owens

Re: Newbie with serious questions

April 7 2009, 3:06 PM 

It will completely make your hand disappear because your hand is organic.........sorry, I just had to do that.

No, it won't do that, but the oxidizing power can make your skin irritated. Nothing like the affect of a more powerful oxidizer like Stain Magic. You should try it out to see what happens. Not a big deal.

 
 
Ben Wallace

Re: Newbie with serious questions

April 7 2009, 4:35 PM 

Again guys thanks for all the support and help.
Let me ask another question if I may.I just took a phone call
from a guy who owns a sporting goods store he ask me to stop by and take a look.What I saw was CGB carpet with sort of a gun metal blue color with some gray mixed in.

The carpet has never been cleaned and has been there for about
4yrs.They have a ceiling leak which has left a ring with a radius of 6'.They also had a toilet overflow that left a big
ring about 15' in diameter.Traffic lanes in the shipping area
is really dark also.

My question- is Hydrox and the 17" Tuways up for this job?
Any other suggestions would be appreciated.

 
 
Mr. Amazing

Newbie with serious questions

April 7 2009, 6:15 PM 

You will need more aggressive pads than that. go for the fiber plus or fiber plus max. I think Hydrox with either of those should work. And prespray too. let dwell for 10 min. you should be good.

Mr. Amazing
www.amazingcc.com

 
 
Carl

Re: Newbie with serious questions

April 13 2009, 7:39 PM 

I had a pool and spa sales place with CGD that had a bunch of water marks from spills etc.. did the HWE and that did nothing. Ades came up form wilson with his cimex and we added a cup of Citric acid to 2 gals of hot water with DS and re scrubbed the area.. the water rings disappeared like magic..

think about citric acid in the tank..

 
 
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