Well now that I finally remembered the right user name and password I can finally give props to Rick, Excellent Supply, and the Releasit system. After cleaning several thousands of sq ft of commercial carpet I can honestly say the customer service and the "cleaning system" can't be beat. Rick, your system has made me alot of money with little investment in the commercial carpet game. I admit I have fallen victim to the board "naysayers" and have tried "their way" and cannot produce a cleaner looking commercial carpet. My customers are happy and are sticking with me and this little 'ol encap system while the other company's are beating down their doors trying to get in. Your system and products are EXCELLENT! Your customer service & staff are EXCELLENT! You are EXCELLENT! Wow what a fitting name you have for a company! Please don't change a thing! Thanks!

Steve

Wow Steve! Thank you very much for your kind words. It always makes me happy to hear when we're able to help people to achieve success in their businesses.

We try to keep our focus on the goal of helping people first. Our feeling is that if we can focus on helping people - ahead of "making a sale", then we will succeed on both levels. We'll be able to help people and the sales will take care of themselves. In fact that's the thought behind our simple mission statement...

"Were here to improve the quality of our client's business and build good relationships. Keep the client on top and the bottom line will take care of itself."

Another strategy we have is this poster that's in our showroom and in our breakroom...



The "We Can" theme is the approach or attitude toward dealing with people that we strive for. We try hard to avoid the word "No". Instead we'd prefer to find ways to say YES "We Can". And then we do our best to get it done --- because "We Can". Everyone on our team at Excellent Supply subscribes to this idea, and we try our best to manifest the "We Can" spirit in all we do. It's a fun concept, and it adds value to what we're doing together.

Thank you so much for your kind thoughts! And if I or my staff can help you in any way, please don't hesitate to let us know.






Rick Gelinas

This line of cleaning solutions will probably
get me quite a few Pizza Huts in my area. Went
to our local Pizza Hut and the manager was on the cash register. Can I take your order? Order, then he said "Do you own a business? Must have seen the van outside. At the end of the order he said "Is there anything else? No just a question.
Can I do a demo sometime and show you how clean i can get these carpets. I showed him some pics & videos on my camera and he will probably call later this week. Then will connect us
with several other places if we want them.