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+--- Thread: I was impressed (/showthread.php?tid=1357)
I was impressed - Act One Cleaning - 01-21-2015
Did a whole-house cleaning yesterday and today. Tried encapping the carpet (very dirty) with a competitors brand and it looked great. On return this morning, several spots, a bad traffic area and edge filtration had come back.
Well, I dug in my box o samples and pulled the Encap-Hydrox. Mixed as prescribed and sprayed lightly where needed. Brushed in with a soft bristle brush. Soil disappeared, edge filtration gone, bleedback gone, piss stain gone and even Alabama red clay, gone.
Mind you, the encap product made a great improvement, but those blemishes ticked me off. The Encap-Hydrox saved me from just doing a HWE after all (just because I'm fussy). The customer was emotional.
Guess I'll have to get some more...
PS: Customer wants me back in six months.
RE: I was impressed - encapman - 01-22-2015
Stephen. A competitors product?
Don't you know that will void the warranty of your machine?
Repeat after me - I will only use Releasit from now on.
RE: I was impressed - Act One Cleaning - 01-22-2015
To be frank, I still have a hard time believing that encapping a residential carpet can really clean it. You could say I'm feeling my way along because I've only used it a few times. Since I knew I'd be returning the next day it seemed like a good opportunity to play around. The carpet has not been cleaned in a very long time and was deeply soiled, spotted with pee here and there and even a couple of kid's magic marker rubbed deep and wide. The edges had me most concerned; they looked like spray paint. Had I just done the job and not come back, it would have been a callback for certain!
My elf vacuumed and then I treated the problem areas as described, lightly (so's not to encourage wicking).
As for competitor's brands voiding the warranty, Oreck called and suggested I rob a liquor store, use the money to order a case of everything and quit screwing around. I just laughed. Everyone knows that grocery stores have more cash!