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Cairns carpet cleaner gets prestigious Woolsafe award - encapman - 01-15-2014 (Shorty tried to post this article that was printed in an Australian trade magazine, but the Aksimet spam remover on our forum nixed it. So I'm posting it for him. Nice story Shorty! And a well deserved tribute to a man who has been a genuine friend of the industry. Keep up the good work mate.) Cairns carpet cleaner gets prestigious Woolsafe award 48 INCLEAN January/February 2014 CARPET & RESTORATION WA NSW QLD SA VIC By Pip Miller I was looking forward to meeting Shorty Glanville again. It had been six years since I first interviewed him at his home in Cairns, North Queensland, about life at the helm of two cleaning businesses. At the time I was struck by his indefatigable passion for the cleaning industry and 'never say die' attitude that has deservedly culminated in a prestigious honourarium awarded by Woolsafe Australia. Shorty's surprise at being the first ever industry member to receive such high praise and recognition from certifying body, Woolsafe Australia -- an industry resource for information and advice about carpet and rug care, arrived out of the blue and in the form of a framed certificate that he collected from Australia Post. "At first I was over the moon," he exclaimed. "Then I thought about it and how many other people were, in my opinion, more deserving and smarter than me." Shorty's reaction is to be expected. That is the nature of the man whose humble view of his life is more about getting on with the job than sitting back and navel gazing about his achievements. Those that know him would agree that he is a character in the truest sense, one of those people you warm to immediately with his big smile and welcoming nature. It is not surprising then, to learn that over the 40 years Shorty has worked in the industry, he has accrued many likeminded friends from around the world whose one thing in common is a shared love of the cleaning industry. In his letter to Shorty, accompanying the framed honourarium award, Patrick Burgess of Woolsafe Australia said that during a discussion at the recent Woolsafe Conference, held at Ausclean PULIRE, it was unanimously agreed by Colin Nation of ABBsolve Services, Steve Bakker, Woolsafe's marketing manager and himself that Shorty's extremely generous contribution to industry should not go unrecognised. The letter read: 'We would like you to accept this small token of our appreciation for the work you have done, and are still doing, for the carpet cleaning industry. Woolsafe Australia was proud to have you as a member and hope you will accept this honourary membership. On behalf of Woolsafe Australia and all its members, we say thank you!' Shorty, who is 69 years of age next March, says he has no intention of slowing down. He and his wife of more than 30 years, Delia, are a formidable team who have weathered the economic downturn of recent years to come out all guns a' blazing with their businesses; Shorty says Cairns Commercial Carpet Care is a business that grew out of the GFC's ashes to become a thriving entity that will see the couple busy for the months ahead with contracts that include Defence Housing Australia, KPMG, Prouds, Goldmark, Angus & Coote Jewelers and the vast network of far northern Flight Centres. Back in 2006 when I interviewed Shorty for the first time his residential carpet and upholstery care business, Get Shorty, was very much the main source of income. Then came the downturn and a whole series of development companies went to the wall taking their large stock of apartment buildings spread across Cairns. To survive, Shorty and Delia knew they needed to make changes and restricted their business to focus less on residential and more on the commercial potential of Cairns and far north Queensland. "We are facing the start of our busy season with Defence Housing," revealed Shorty. "The school holidays are when most people are relocated and the cleaning begins. From memory we have 11 homes to clean as well as a seven day stint with KMPG and another week with local primary school, Our Lady Help of Christians." Having spent three decades in the industry Shorty says he has witnessed a whole raft of changes with technology streamlining and improving the way they do things. "Back in the day it was steam cleaning but now we use a method called very low moisture carpet care or VLM that is just brilliant," he enthused. "The cleaning solutions we use now are also much more efficient and kinder to the environment." Shorty discovered this method back in 2004 when he visited the US to attend a cleaning conference. At the time it was very new and no one was really convinced, however since then it has revolutionised the way professionals clean carpets, himself included. "We have two different machines we use. The Cimex CR48 for encapsulation cleaning of commercial carpets and the Hoss Sprayborg for pad capping in residential buildings specifically designed to deal with extremely soiled floor treatments," he explained. "We rarely use the truck mount system anymore. These new machines are light and portable and much more environmentally sustainable -- using one tenth of the amount of water that you would a steam cleaner with the added safety of being self contained. There are no hoses to trip over and are much quieter, eliminating the risk of industrial deafness, and because they are taken inside, there is no security issues with open doors, etc." For now, Shorty is content to still work hard but at a slightly slower pace. When I called to make time for our interview he suggested Friday as that was his new day off. When I asked how that regime was going, he said that this was actually his first Friday off -- and there we are, talking about work! As I said my goodbyes Shorty quipped, "I will never retire! What else would I do?" We agreed that work is keeping him young. His parting words cited one of his mates as a case in point. "I was speaking to my friend in the States recently who had recently retired from cleaning and after just two months he was complaining about being bored. He said, never stop working. I said right, no problem with that," stated Shorty with a chuckle. RE: Cairns carpet cleaner gets prestigious Woolsafe award - pauluscarpetcare - 01-15-2014 Congrats Shorty! RE: Cairns carpet cleaner gets prestigious Woolsafe award - Shorty - 01-16-2014 Thanks Rick, I'm a computer dummy that the book was unable to be written for. Here's the pic that was also posted. ( I hope ). Short 1 RE: Cairns carpet cleaner gets prestigious Woolsafe award - FloorCareMD - 01-16-2014 You're a credit (and leader) to the industry. Way to go! RE: Cairns carpet cleaner gets prestigious Woolsafe award - DON ELDRED - 01-17-2014 Congratulations Shorty. RE: Cairns carpet cleaner gets prestigious Woolsafe award - NJP - 01-21-2014 Yes congratulations, well deserved! RE: Cairns carpet cleaner gets prestigious Woolsafe award - KennyWright - 01-27-2014 Way to go! RE: Cairns carpet cleaner gets prestigious Woolsafe award - Shorty - 01-27-2014 Thank you all for the very kind words. BUT, I'm still just a normal carpet cleaner with a passion, no world beater or anything else. I still make mistakes, but try to learn from them. That's enough. Short 1 RE: Cairns carpet cleaner gets prestigious Woolsafe award - TigerJ - 01-27-2014 very cool Shorty, you da man ! congrats RE: Cairns carpet cleaner gets prestigious Woolsafe award - shawnbryant528 - 04-09-2014 Congratulations Shorty! RE: Cairns carpet cleaner gets prestigious Woolsafe award - honseycornor - 04-18-2014 The story which you shared here was really nice. The need of carpet cleaning services is very essential for homes and office also. Link removed by Admin