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Rediscovered Bio-Encap!
#1
When I first opened for business I was using Bio-Encap. Its the greenest solution by Releasit and it made for easy marketing. Hey! My solution is EPA certified! But I wasn't getting the results I wanted so I became a Hydrox head. But after seeing Rick mention in a discussion that BE was very similar to DS2 I gave it another try. After all I've had 3 jugs sitting unused for a long time.

Well, not only is it my go to upholstery cleaner now, I'm using it sometimes for carpet jobs and getting great results. I figured out that 6 oz per gallon does well, and today I used 8oz per gal and was able to get some stains out of Berber with my CRB. I still swear by hydrox but I will save that for jobs with pet stains/odors and extra grungy carpets and I will be using BE often.

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#2
That's pretty much our approach, as well. For offices with coffee stains, we will always go with Hydrox. But for general soil (and for jobs that are more price-conscious), we will use Bio-Encap. Those are pretty much our two go-to encap products, and our clients are loving the end results!
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