Hi Paul,
Welcome to the world of Encap! It's an exciting thing to see the way encap is changing the way folks maintain commercial carpet. Encap has the ability to solve common problems associated with commercial carpet - such as wicking, dull, drab, and uglied out traffic lanes.
Releasit packs a boat load of encap polymer into the formulation. And that polymer, called Crystalon3, is the vehicle that encapsulates soil and holds it in a polymeric encasing till it can be extracted via post-vacuuming.
Another BIG benefit is the inherent soil resistant property of the Releasit detergents. Carpets stay clean longer and they're easier to maintain. So straight across the board, the Releasit encap system has the potential to solve problems, make you look, and make you profitable!
Regarding the Cimex in residential - it's not a good fit. It's spot on perfect for commercial - nothing better. But for residential your Butler is still the best bet. Or if you want to switch to low moisture cleaning an Orbot could be useful for residential.
As Shorty mentioned above,. The Edge brush is ideal for cleaning edges. Just spray and scrub.
http://www.excellent-supply.com/Edge-Bru..._p_11.html
And thank you for the kind words about our service!!! I will pass along what you said to our staff.
So welcome aboard! I hope you enjoy this forum. You'll enjoy the group of professionals that hang out here! Lots of good information. I hope you'll jump in and participate. And I hope you'll appreciate the many benefits that Encap can bring to your company. It has the the potential to open a lot of doors when it comes to caring for commercial carpet. And if I or my staff can assist you in any way - just give us a holler.