I ordered 4 cases of the Fiber Plus Max 17" pads on 06-11, order comes in a couple of days later, I don't even check what I got, because I have never had any issues with Excellent Supply, ever, even though I don't order a bunch through them.
Anyway on 06-19, the person going over my supplies said I got the beige pads, not the Max, so I called back (not to complain) it's not like I can't use the beige ones, spoke to a very nice, helpful young lady (wish I had got her name) and she says "no problem, we will send the others out today". I offered to pay, but she would not hear of it, and they arrived today.
Mr. Gelinas, you do have a top notch company, and I love the way your staff is always polite to me. While I am not a big customer by any means, you and your staff have always taken the to patiently and politely answer my questions and fill orders. My congratulations to you on building a very pleasant company to work with, keep up the great work sir.
Curtis
Anyway on 06-19, the person going over my supplies said I got the beige pads, not the Max, so I called back (not to complain) it's not like I can't use the beige ones, spoke to a very nice, helpful young lady (wish I had got her name) and she says "no problem, we will send the others out today". I offered to pay, but she would not hear of it, and they arrived today.
Mr. Gelinas, you do have a top notch company, and I love the way your staff is always polite to me. While I am not a big customer by any means, you and your staff have always taken the to patiently and politely answer my questions and fill orders. My congratulations to you on building a very pleasant company to work with, keep up the great work sir.
Curtis
Thanks for your business!