05-17-2016, 01:57 PM
I clean pet urine in berber with Hydrox on a regular basis. If the customer has tried to clean it themselves it's best to extract those areas with water only. Then mix Hydrox in a small sprayer using hot water 1:4, Hydrox to water. For a Hydroforce-type hand sprayer that's 30 ounces of water to 7 or 8 ounces of Hydrox. Spray that onto the urine, scrub it in with a Zebra brush or rake, then let it sit for 15-20 minutes. After that, clean with Hydrox mixed at least 12 ounces per gallon with hot water. Let that sit at least 15 minutes then I like to use the MicroBeast pads to extract.
This is only for light urine. I've seen rooms where the carpet is 50% covered in urine. That's altogether a completely different animal to clean and I personally sub those jobs out to a hot water extraction company that I have a trusted relationship with.
For what it's worth, I find that this is a passionately debated topic. Many hot water extractions guys will tell you any topical cleaning of pet urine is akin to a criminal wrongdoing. In my experience, customers are not always willing to pay to have their carpet extracted and treated for severe odor, or to have the carpet and pad ripped up, sub floor treated, and new pad and carpet installed. For those customers, my approach is to explain the proper way to clean for hygiene purposes and the cost associated with that, and to offer an alternative "topical-only" cleaning that mainly addresses appearance. I'm not going to lose a job because I'm so married to the idea that there is only one way to clean pet urine. Just be honest with your customer and they'll appreciate you for it.
This is only for light urine. I've seen rooms where the carpet is 50% covered in urine. That's altogether a completely different animal to clean and I personally sub those jobs out to a hot water extraction company that I have a trusted relationship with.
For what it's worth, I find that this is a passionately debated topic. Many hot water extractions guys will tell you any topical cleaning of pet urine is akin to a criminal wrongdoing. In my experience, customers are not always willing to pay to have their carpet extracted and treated for severe odor, or to have the carpet and pad ripped up, sub floor treated, and new pad and carpet installed. For those customers, my approach is to explain the proper way to clean for hygiene purposes and the cost associated with that, and to offer an alternative "topical-only" cleaning that mainly addresses appearance. I'm not going to lose a job because I'm so married to the idea that there is only one way to clean pet urine. Just be honest with your customer and they'll appreciate you for it.