09-09-2016, 12:30 PM
Cleaned a couch for a client. Used my portable extractor to rinse. Got the all the next day that the couch looked dingy, or as her husband said, like it had been cleaned using dirty water. Great. First time for everything! Assured the client I would attempt to fix, so I picked up a couple of cushions to work on. Per a class instructor I had, I applied a light misting of Bad Dog urine remover to one side of one cushion. No dice. Applied a specific Browning product to the other side and got similar results...nothing.
Anyone had to deal with this and what did you use? I have a feeling I'm about to be paying the client for their couch.
Anyone had to deal with this and what did you use? I have a feeling I'm about to be paying the client for their couch.