09-15-2016, 03:35 PM
LDo the 2 step:
1. Step one - HWE.
I'd recommend a good pre-scrub followed with a thorough HWE cleaning. Take your time extracting. Make several passes. Make additional dry passes. Put fans on the carpet to speed dry it.
2. Step two - post-encap.
After the carpet is completely dry perform a post-encap. Using Encap-HydrOx can be helpful to limit discoloring/browning. Post-bonnet/pad cleaning can also help to get it to dry quicker and remove additional soil. And it's a good idea to speed dry it with fans.
That'll do it. Also, don't forget to tell the customer that the carpet will look bad before the second step. They can expect to see some pretty awful looking wicking. The second step should get that corrected though. And be sure to charge accordingly for the extra work involved to get it sorted out.
1. Step one - HWE.
I'd recommend a good pre-scrub followed with a thorough HWE cleaning. Take your time extracting. Make several passes. Make additional dry passes. Put fans on the carpet to speed dry it.
2. Step two - post-encap.
After the carpet is completely dry perform a post-encap. Using Encap-HydrOx can be helpful to limit discoloring/browning. Post-bonnet/pad cleaning can also help to get it to dry quicker and remove additional soil. And it's a good idea to speed dry it with fans.
That'll do it. Also, don't forget to tell the customer that the carpet will look bad before the second step. They can expect to see some pretty awful looking wicking. The second step should get that corrected though. And be sure to charge accordingly for the extra work involved to get it sorted out.