01-19-2013, 06:31 PM
Your story reminded me of another customer about 15 years ago. The lady called to have some carpet and upholstery cleaned. So I went and did an estimate and the whole time she kept saying please make sure this chair gets moved, please clean both sides of the cushions, please move this dresser and clean under it, etc. So we go to clean and the first chair I move has a penny under it. I don't think anything about it, but set the penny on the dresser. The more things I kept moving though, there was always a penny under it. So when I figured out that she had done this on purpose to make sure I moved what she wanted moved, I took a business card and put it everywhere there was a penny and put all the pennies in a pile for her. I didn't say anything to her about this. I left and got back to the shop and she calls thanking me for doing a great job and is laughing about the business cards. She is still a customer today, but she doesn't do the pennies anymore.