01-31-2013, 07:14 AM
Hi Rob,
Welcome! It's great to have you onboard (the EncapBoard, and encapping). Thanks for the nice comments about our staff too. Looks like all the training is paying off.
We try to train 'em up good... With a new hire I'll personally put them through a training program. I've put together a little Powerpoint program (actually Keynote since I'm a Mac guy) for new employees that's similar to an IICRC class, but it's more geared toward commercial carpet care and includes a healthy measure of encap. Then the new hire also learns from everyone else at our company. We also provide some hands on with our products. And we have our Monday meetings for our staff each week where we cover loads of information about everything in our company. And coming in March, we'll be hosting an IICRC course for our staff. We want to make sure that everyone has a well rounded knowledge base!
The guys on this board are a great bunch too! There's a lot of real world experience here. And we don't get a lot of the childish stuff here that happens sometimes on the other boards. So it's good to have you here. I hope you enjoy yourself. Please feel free to ask questions and share your observations too. And also share some before and after shots in the Photo Contest section for a chance to win a $100 credit at Excellent Supply.
And if I or my staff can help you in any way - don't hesitate to ask. I wish you success as you continue to expand your commercial endeavors.
Welcome! It's great to have you onboard (the EncapBoard, and encapping). Thanks for the nice comments about our staff too. Looks like all the training is paying off.
We try to train 'em up good... With a new hire I'll personally put them through a training program. I've put together a little Powerpoint program (actually Keynote since I'm a Mac guy) for new employees that's similar to an IICRC class, but it's more geared toward commercial carpet care and includes a healthy measure of encap. Then the new hire also learns from everyone else at our company. We also provide some hands on with our products. And we have our Monday meetings for our staff each week where we cover loads of information about everything in our company. And coming in March, we'll be hosting an IICRC course for our staff. We want to make sure that everyone has a well rounded knowledge base!
The guys on this board are a great bunch too! There's a lot of real world experience here. And we don't get a lot of the childish stuff here that happens sometimes on the other boards. So it's good to have you here. I hope you enjoy yourself. Please feel free to ask questions and share your observations too. And also share some before and after shots in the Photo Contest section for a chance to win a $100 credit at Excellent Supply.
And if I or my staff can help you in any way - don't hesitate to ask. I wish you success as you continue to expand your commercial endeavors.