02-27-2013, 09:22 PM
I am assuming you communicated to them the difference that would make during the snow season. Did he at least acknowledge it?
Depending on how much this account is worth to you, maybe you should do a finish for free and remind them of the benefit.
Regarding their new products, why don't you offer to do 1 aisle with your products and the rest of the space with theirs. This way they will get to see the difference in quality.
Just some thoughts.
Cheers
Jamie
Depending on how much this account is worth to you, maybe you should do a finish for free and remind them of the benefit.
Regarding their new products, why don't you offer to do 1 aisle with your products and the rest of the space with theirs. This way they will get to see the difference in quality.
Just some thoughts.
Cheers
Jamie