03-05-2013, 09:28 PM
My observation (not criticism) is that those of us who struggle with confidently doing low moisture cleaning over HWE is that some of us don't feel truly confident with the method or in some cases just don't believe in it. Or we're not sure how to explain it when pressed.
I can honestly say that I have been questioned once over method in the past year. Where I feel appropriate I explain to a customer what method I am using and why before I commence. The response normally is "well you're the professional I trust you know what you are doing". Other times I just confidently go about my business and there are never any questions asked (well once).
I think a lot of the time this issue is in our own minds not the customers, and if we aren't totally confident with our method then customers sniff something's not right and ask the question.
So go forth and be confident IMO. Of course Encap is one of the tools in the arsenal (as has been said many times before) pick the right tool for the job and there won't be an issue IMO.
I love Encap and I think it shows with the customers.
Just my 2 cents worth.
Cheers
Jamie
I can honestly say that I have been questioned once over method in the past year. Where I feel appropriate I explain to a customer what method I am using and why before I commence. The response normally is "well you're the professional I trust you know what you are doing". Other times I just confidently go about my business and there are never any questions asked (well once).
I think a lot of the time this issue is in our own minds not the customers, and if we aren't totally confident with our method then customers sniff something's not right and ask the question.
So go forth and be confident IMO. Of course Encap is one of the tools in the arsenal (as has been said many times before) pick the right tool for the job and there won't be an issue IMO.
I love Encap and I think it shows with the customers.
Just my 2 cents worth.
Cheers
Jamie