Dry foam Soap residue

[encapman]

Hi Rob, I think the answer is in your comments...

Today was my first day I didn't feel like a hero cleaning with encap.

I presprayed with hydrox then scrubbed with crb and followed up with pad cap.. When it dried I had dirt on the surface like wick back.

To correct I lightly sprayed hydrox and used damp bonnets wrung out in mop bucket to lift soil.

Heavy cotton loop...dry when I pad capped..when wicking appeared then wrung out wet.... Capet was dry 30 minutes after first cleaning so wasn't overwet. After second pad cap it took 1.5 hours to dry and wicking was gone

It sounds like you didn't use enough fluid. We don't want to over-wet the carpet, but we do need to use enough juice to loosen, suspend and carry away the soil. What you described... pre-spraying, followed by a CRB, and followed with a dry bonnet - is using MINIMAL fluid. And in this case, it sounds like the carpet was very heavily gunked up with loads of residue from the previous cleaner. So it sounds like there wasn't enough liquid to get the job done.

Here are a couple of suggestions...

1. Never use dry bonnets. It's much better to wet the bonnet and wring them out before using them. Using a wetter bonnet will actually pull soil more efficiently than a dry bonnet. A little bit wetter is better - when it comes to such a heavy soil load as you described.
   
2. Throw away those loop bonnets and switch over to MicroBeasts. You will be blown away by the difference, I promise.
   
3. Consider possibly using a better method of applying solution to the carpet than pre-spraying and then running over the carpet with a CRB machine. For example the Shower-feed system used by the Cimex machine allows us to apply a perfect amount of solution. Pre-spraying makes it harder to control the solution. Shower-feeding, or at least spraying while you're cleaning, is a better way of controlling the quantity of solution that you're cleaning with.