04-03-2013, 09:48 AM
(03-24-2013, 04:50 PM)FloorCareMD Wrote: Anyone ever see this goons blog? http://a-1carpetservice.blogspot.com/
Calls companies that use Cimex machines "scampooers" and hacks.
"They do it because they can use a minivan and almost no investment in equipment."
I believe this says it all about his prejudice and ignorance. He is angry or feeling sorry for himself that he spent a lot of money on a truckmount and is loosing business to companies using encap methods and for some reason he feels he is entitled to those accounts.
There is plenty of carpets out there and there is no reason to slam anyone that runs a legitimate, insured business. It competition.
I loose plenty of vct business to small companies with an electric buffer and a mop bucket. Good for them! Just because I own two garages full of propane buffers, strippers, autoscrubbers does not mean that I think those that don't are hacks or scamming customers. Results are results.
just my $0.02
I am the "goon" that you refer to in your post.
As I read through the posts in this thread, many of you have comments about accepting change and losing customers and feeliing sorry for myself. Well you obviously missed the point of the blog article.
The point is market share of floor covering. The issue I have with scampooing residential carpet is the residue, not the process. Rinse out the residue and you are not a scampooer.
I used LST before most of you knew what carpet cleaning was. I am intimately familiar with all the different process's to clean carpet. I am only intrested in the process approved by the manufacturer of the carpet and maintaing the warranty coverage.
When and IF the manufacturers decide to approve encapsulation cleaning of residential carpet I will be on board.
Thanks for your time,
Harold Pastian
A-1 Carpet Service
Sioux Falls, SD
605-359-1098
www.a1cs.a12000.com