Robs explanation above is excellent! Heres my 2 cents.
If anyone asks about the method I use I explain that I primarily use a counter rotating brush machine along with an oscillating absorbent pad machine that scubs carpet fibers from all directions and lifts and absorbs soils out. I also tell them I have used HWE machines and still do in some cases but I am more confident in the overall results from OP. I simply think OP makes carpets look their best , at least in most residential settings. I use the finest environmentally safe cleaning agents available and all work carries a satisfaction guarantee.
I have never in over ten years had anyone ask about warranty issues.
Personally, I don't care at all what carpet mills recommend because when they promote the use rug doctor ....well come on. The carpet mills don't seem to take into consideration at all the experience level or diligence of the operator - just the machine itself.
If anyone asks about the method I use I explain that I primarily use a counter rotating brush machine along with an oscillating absorbent pad machine that scubs carpet fibers from all directions and lifts and absorbs soils out. I also tell them I have used HWE machines and still do in some cases but I am more confident in the overall results from OP. I simply think OP makes carpets look their best , at least in most residential settings. I use the finest environmentally safe cleaning agents available and all work carries a satisfaction guarantee.
I have never in over ten years had anyone ask about warranty issues.
Personally, I don't care at all what carpet mills recommend because when they promote the use rug doctor ....well come on. The carpet mills don't seem to take into consideration at all the experience level or diligence of the operator - just the machine itself.