05-02-2013, 02:49 PM
You no doubt didn't damage the piece. However in your customers mind - you did it, and it's unlikely that you will ever convince them otherwise. So try to show kindness and assist them if you can, even though this wasn't your fault.
Here's a simple little remedy that will correct furniture scratches. I've used it many times.
Here's a simple little remedy that will correct furniture scratches. I've used it many times.