Questions from a newbie

[encapman]

Charles makes some good points above. A rotary and a portable extractor are a great way to approach residential carpet. Ideally a truckmount is what's most efficient for servicing a steady load of residential clients. However the dual method (scrub & extract) is a far less costly way to also achieve excellent results. And with those tools you have a wide range of options available to you... pre-scrub/rinse, bonnet, pre-scrub/rinse/post-bonnet, shampoo/bonnet, encap shampoo-only (ideal for commercial work), spot-cleaning with the extractor, upholstery and stairs with the extractor. A rotary and an extractor is a sensible approach that will enable you to do good work on residential carpets in a fairly simple way. Another exellent tool to have is the Orbot, but the dual method will certainly work get the job done well for you.

If I can help you give me a shout.