05-30-2013, 11:20 AM
Hello,
I am new to the forum and am in the process of starting a carpet cleaning business.
I am looking to buy a CRB machine and saw that Excellent Supply offers one for around $2,000. I'm always looking for the best quality machines, and after some research I found that Rotowash in Austria actually makes the original CRB machine, not Carpet Cleaner Austria.
I then came across the Strong Dry model on Jon-Don and when I called Strong they said that they're the manufacturer of this machine and are totally different than Carpet Cleaner. After looking over the Internet quite a bit, it appears the Strong design yields good results and customer satisfaction, I'm just trying to be diligent in my research before I buy and have a few questions...
1. Are the machines offered on excellent-supply upgraded? The representative at Strong informed me the previous models had start up problems with certain carpets, and have read about certain "tilting" inconveniences. He said this problem was resolved and now has a stronger motor.
2. Is this machine protected with splash proof covers and certification? It's important to me for some hard floor cleaning. Does the one offered by Excellent offer/incorporate these features?
3. I apologize if I missed it on the website, does an extended warranty come/apply with the Excellent Supply machine? Apparently Strong offers a 2 year limited warranty and 5 year warranty on the motor.
4. Is there a 30 day money back and price match guarantee here like Jon Don offers?
Any feedback and advice would be greatly appreciated,
Thanks!
Chris
I am new to the forum and am in the process of starting a carpet cleaning business.
I am looking to buy a CRB machine and saw that Excellent Supply offers one for around $2,000. I'm always looking for the best quality machines, and after some research I found that Rotowash in Austria actually makes the original CRB machine, not Carpet Cleaner Austria.
I then came across the Strong Dry model on Jon-Don and when I called Strong they said that they're the manufacturer of this machine and are totally different than Carpet Cleaner. After looking over the Internet quite a bit, it appears the Strong design yields good results and customer satisfaction, I'm just trying to be diligent in my research before I buy and have a few questions...
1. Are the machines offered on excellent-supply upgraded? The representative at Strong informed me the previous models had start up problems with certain carpets, and have read about certain "tilting" inconveniences. He said this problem was resolved and now has a stronger motor.
2. Is this machine protected with splash proof covers and certification? It's important to me for some hard floor cleaning. Does the one offered by Excellent offer/incorporate these features?
3. I apologize if I missed it on the website, does an extended warranty come/apply with the Excellent Supply machine? Apparently Strong offers a 2 year limited warranty and 5 year warranty on the motor.
4. Is there a 30 day money back and price match guarantee here like Jon Don offers?
Any feedback and advice would be greatly appreciated,
Thanks!
Chris