06-21-2013, 09:30 PM
Going back to take a look is in your best interest in a situation like this. People CAN be jerks for sure! But, unfortunately the guy is right about costing you more than $75 if left unsettled. I have found, in both my business, that turning an unhappy customer around can be the best "cheerleader" advertising you can get.
If you go back, try to fix his problem if you can (put on your concerned face) If he is just a jerk and unfixable, at least you know you tried to play the game.
He might have just had a bad day and paying to have his camper carpet cleaned probably wasn't a priority to him, etc,....unless he is a complete JERK, he has to at least respect you for coming back and trying to please him and that should disarm his desire to trash you to his friends.
If you go back, try to fix his problem if you can (put on your concerned face) If he is just a jerk and unfixable, at least you know you tried to play the game.
He might have just had a bad day and paying to have his camper carpet cleaned probably wasn't a priority to him, etc,....unless he is a complete JERK, he has to at least respect you for coming back and trying to please him and that should disarm his desire to trash you to his friends.