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Do you always let the client win ? in other words is the client always right
#12
lol i hear ya Rick... and maybe i did let emotion get the best of me... but like i said keep in mind
1. 5 Days after the cleaning the called back on friday night at 7:30
2.started right off the bat saying i was the worst carpet cleaner he ever saw.
3. then went into i would lose more than the $75 by bad mouthing me
4. never said anything like hey john you think you could take a look at this.
5. i did a final expection with his wife and she said she was happy.
6. the carpet never looked bad not even before i started cleaning
7. i was very very very honest about the process.

if he calls back i will offer to do it over if he does not am moving on, IMO its going to be ok, i will live and he will live lol happy happy happy ...
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RE: Do you always let the client win ? in other words is the client always right - by leofry@1966 - 06-22-2013, 08:33 AM



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