06-22-2013, 06:23 PM
I have been real lucky with no call backs...BUT, I haven't done a boat load of carpets yet either(but that's another story)
....anyway, before I leave a customer's home, I always tell them to call me if there are any problems. I then go over the process I used and explain wickback. I tell them it's a very rare problem for VLM but it can happen...And I have been pretty lucky so far as to not getting picky customers...I try my best to under promise and over deliver...So far so good...they always seem happy....
....anyway, before I leave a customer's home, I always tell them to call me if there are any problems. I then go over the process I used and explain wickback. I tell them it's a very rare problem for VLM but it can happen...And I have been pretty lucky so far as to not getting picky customers...I try my best to under promise and over deliver...So far so good...they always seem happy....