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Getting a semi-annual client to go for quarterly - BACKFIRES!
#7
tx for the replies fellas!

the Windows add-on service is an interesting idea Damon!! i mean, we all already deal with the contact or decision maker at all of the commercial facility's we service.

anyone else doing windows?

just to update on the original topic, i emailed my contact the info below this morning...he then replied later this afternoon that they are sticking with the semi-annual schedule...PHEW!

BTW, this place manufactures a lot of clay type products. clay dust is EVERY where. after Shawna pre-vac's the measly 4500 sq.ft with the Dyson, the trash bag that she empty's the dust cup into weighs 12-15 pounds...every 6 months. once per year would be crazy, i wasn't exaggerating Exclamation

"Hi xxx,


Attached is the original Quote for twice per year (I edited it to add in the new Offices that were built in 2011), that price is still good.

Also the new Quote for once per year. This is higher due to the fact that your carpet will be much dirtier and will take us more time and effort to clean properly.

I will also say ahead of time that with the HIGH volume of soil/dust in the air, if we lower our frequency to once per year, that will not be often enough to bring the carpet back to it's original state. It will slowly grow dirtier and dirtier. It needs regular maintenance to uphold it's appearance. I just have to state this to you ahead of time, that is my job as your professional service provider.


Thanks --- Derek.
"

i am glad he listened to reason Big Grin

tx again for the replies fellas Cool
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RE: Getting a semi-annual client to go for quarterly - BACKFIRES! - by Derek - 06-25-2013, 11:57 PM



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