Who would you rather deal with?

[MikeB]

I had one of my appointments cancel this week. First time customer referred to me by a recently retired local cleaner. The woman called and said her husband wants to try cleaning it (3 rooms) himself. She's upset cause she knows better. I told her to call back if it doesn't work out and I'll be glad to do it.
My question is who do you prefer to deal with on residential? The man of the house or woman?
I find that the man is usually difficult. I don't think the typical male values carpet cleaning service as a high priority. I prefer the homes where the females calls the shots as far a cleaning services.
I actually did 3 rooms of carpet once many years ago while the husband and wife fought about whether it needed to be cleaned or not. Wife kept telling me to go ahead , it's ok ....sorry, etc.
really uncomfortable!! And to top it off her check bounced! Took me 2 weeks going through the local police dept to get paid.