Pick One: Commercial or Residential?

[encaprodney]

I agree with the focus on commercial carpet. I have found it to be easy to do (with the right equipment and chemicals) and very few issues. When I was in the Automotive electronics business a number of years back, I always preferred doing work for the dealerships over retail. The average retail customer was much more likely to be "fickle" and standing over me and price,price,price. In the commercial dealership setting I was able to develop relationships with managers and thus have more stable, regular work with the focus on service and reliability. Also these managers (and or building maintenance personnel in the case of commercial carpet cleaning) know a lot of people and change jobs and often take you with them). Any loss in price is usually made up in volume with commercial work.