07-31-2013, 08:23 AM
What ever happened to the 10% rule. If the carpet has been used by pets as a toilet and 10% or more of the carpet is effected we recommend that it is best to replace carpet and pad, scrub and seal sub floor. In our years of being in this business we find that it is the only way to get rid of the odor.
If we quote a job and our competitors guarantee to get rid of the odor I encourage the customer to go with them, but to get it in writing and hold them to it.
If we quote a job and our competitors guarantee to get rid of the odor I encourage the customer to go with them, but to get it in writing and hold them to it.