PROFESSIONAL EQUIPMENT (just getting conversation started)

[jtmellon]

Met a guy on a plane a week ago who lives in North Carolina.
He called this major Brand Name store that also provides carpet cleaning
to get his place cleaned. So they send out a real professional carpet cleaner who
shows up with a Rug Doctor machine. What would your customers think of you
if you showed up with rental equipment or non professional equipment?

Let's see how many people we can get to chime in.

Well since there are only about 3 or 4 of us on this forum anymore I guess I will be the first. I would tell him to forget it and slam the door in his face, then call the so called store and talk to the mgr and see what the ***** was going on.

I stay away from most Resi work for the reason that I only have a mini van that I work out of and so I am a little embarrassed pulling up to a house. My equipment is all pro type (rotory, sprayers, spot kit). We also wear company shirts.

But with a Rug Dr, what type of cleaning service is that?