08-21-2013, 01:21 PM
I'm still relatively new to the biz (a little over a year) so take this with a grain of salt. but I spoke with Rick on this way back when I got into the biz. most of my business has been residential and I encap. I only pull out my HWE for very dirty berber and areas with a lot of urine stains that have to be treated with extra strength urine remover. I have a cimex but my machine of choice for residential is a Procaps cylindrical brush machine.
I've gotten great results with the procaps machine and Encap Hydrox mixed anywhere from 10oz/gal to 16oz/gal depending on how dirty the carpet is. I have yet to hear anyone complain of crunchy carpet. regarding the dirt in the carpet, I have a sanitaire commercial vac and ALWAYS vacuum first. I'm fairly certain that a couple of passes with that gets much of the dirt out. I also inform my customers (many of whom i haven't yet gone back for round 2 yet) that on the second or third cleaning I will opt to use HWE just to "make sure" we've gotten all the deep down dirt.
I've gotten great results with the procaps machine and Encap Hydrox mixed anywhere from 10oz/gal to 16oz/gal depending on how dirty the carpet is. I have yet to hear anyone complain of crunchy carpet. regarding the dirt in the carpet, I have a sanitaire commercial vac and ALWAYS vacuum first. I'm fairly certain that a couple of passes with that gets much of the dirt out. I also inform my customers (many of whom i haven't yet gone back for round 2 yet) that on the second or third cleaning I will opt to use HWE just to "make sure" we've gotten all the deep down dirt.