Who Grooms?

[Kevin K]

I'm with Rick on this one! In our area, people both residentially and commercially like the swirls; it shows they've just had their carpets cleaned. Years ago, I believed what the IICRC instructor said (always post groom), and shortly after that class, I had a nice little old lady almost break my arm for grooming out the marks! So I stopped immediately. I have pretty unimpressive arms, but I prefer them unbroken

Perhaps on some wool wall to wall it might be different, and we always post groom all oriental rugs...