02-11-2014, 01:06 PM
Thank you Rick for your response... so you know, I've been nothing but impressed with your products and your customer service. You've built an outstanding business.
As for my carpet test I was admittedly pushing the carpet to find it's failure point, so I was doing things I would never do in a customers house (letting the machine set, over wetting the carpet etc.) and I was just taken back by how quickly I reached it. At 10 seconds the carpet was visibly damaged from a standing inspection. After I finished with the test up to 20 seconds the carpet looked like it was 5 years old in a rental unit that was never vacuumed.
Is cut pile (esp. polyester) your worst case scenario for OP cleaning?
When I reach a deep set stain would it be better to attempt removal with a spotting tool, such as the Mytee S300, before hitting the carpet with my OP?
I think part of my problem is my mentality. I've seen too many videos of "miracle" machines making a single pass over some ratty carpets and leaving a trail of cleanliness. Granted my bonnet isn't great (got a shipment en route from ES as we speak), but I don't know how well I'll be able to clean a fiber without destroying it.
As for my carpet test I was admittedly pushing the carpet to find it's failure point, so I was doing things I would never do in a customers house (letting the machine set, over wetting the carpet etc.) and I was just taken back by how quickly I reached it. At 10 seconds the carpet was visibly damaged from a standing inspection. After I finished with the test up to 20 seconds the carpet looked like it was 5 years old in a rental unit that was never vacuumed.
Is cut pile (esp. polyester) your worst case scenario for OP cleaning?
When I reach a deep set stain would it be better to attempt removal with a spotting tool, such as the Mytee S300, before hitting the carpet with my OP?
I think part of my problem is my mentality. I've seen too many videos of "miracle" machines making a single pass over some ratty carpets and leaving a trail of cleanliness. Granted my bonnet isn't great (got a shipment en route from ES as we speak), but I don't know how well I'll be able to clean a fiber without destroying it.