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Encapping oily carpets
#4
Two accurate replies above Smile

Let me tell you guys an interesting story...

Several years ago I had a chain of very busy buffet restaurants in our area that we were cleaning. Back in the day we were cleaning them with a two step process: Pre-scrub with an enzyme shampoo, and then rinse at 400 psi. We cleaned each location once a month. The carpets cleaned up pretty well, but the results were never amazing. Worked our butts off, but we were never really blown away (as is sometimes the case with grubby restaurants).

Then one day their management called and told me that their corporate headquarters decided to switch the carpet cleaning over to their regular cleaning service. You see they had me cleaning the carpet, but they also had a separate service cleaning the kitchens. They thought they could save a few bucks if they just had the kitchen company also take care of the carpet. I thanked them for the years we had worked together and we parted company.

A couple of years passed and they called me back. Turns out the kitchen cleaners were NOT carpet cleaners. They had done less than great work. And this is where this story starts to interesting...

During the couple of years that we had not been cleaning their carpet I had begun working with ENCAP. These were the EARLY YEARS of encap and Releasit. I thought hey - this would provide a great opportunity to see how far I could push encap. I decided from that point forward we'd ONLY encap their carpets. What did I have to lose? Their company had not been very loyal to me. I figured this would be a perfect place to see how far we could stretch encap - to see how far encap could be pushed before it breaks.

From that point on we only cleaned with encap. I assumed (wrongly) that maybe after a few months it might crash and burn. But to my surprise I saw that encap kept going and going, month after month the carpets looked excellent! In fact the carpets in their restaurants looked consistently brighter and cleaner than they had when we were doing a more labor intensive double method on them. These carpets had a bright colored pattern with bright red tomatoes in the carpet. Those tomatoes looked like they were on fire when we cleaned them with Releasit.

We kept that account HAPPY, until they eventually made more changes with their management and discontinued our service again a couple of years later. In fact, management changes in restaurants is pretty common (one of the reasons they're a pain to work with). Yet during the couple of years that we were cleaning their carpet with the Cimex and Releasit we NEVER had any negative comments about the carpet cleaning in any of their dining rooms (however we would sometimes get an occasional complaint when we were doing the old dual method). It proved to me that a good encap system could be pushed pretty hard.

Since those early years of encap we have continued to hear from many of our customers who have taken Releasit into incredibly oily/greasy environments. Turns out Releasit LOVES oil - it eats it for breakfast Smile
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Messages In This Thread
Encapping oily carpets - by mark63 - 04-30-2014, 11:05 AM
Encapping oily carpets - by Anthony Hernandez - 04-30-2014, 12:54 PM
Encapping oily carpets - by Blue Ridge Floor Care - 04-30-2014, 01:37 PM
RE: Encapping oily carpets - by encapman - 04-30-2014, 04:05 PM
RE: Encapping oily carpets - by mark63 - 04-30-2014, 04:59 PM
Encapping oily carpets - by Blue Ridge Floor Care - 04-30-2014, 09:12 PM
RE: Encapping oily carpets - by mark63 - 04-30-2014, 10:03 PM



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