06-27-2014, 02:25 PM
Streaking - or pile reversal/movement is normal and will walk off in a few days. It is similar to marks that get left in the carpet after using a strong upright vacuum.
Regarding soil, that's a different story. If you take your time and clean carefully with the Cimex, you normally can get a heavily soiled carpet to clean up extremely well! There's always room for a problem to develop on an occasion, but it's the exception. Wet-pass followed by a slow dry-pass (or multiple dry-passes where it's heavily soiled) gets the job done. On the dry-pass you can feather out just a touch more detergent as you're scrubbing. This approach hits the ball out of the park just about 100% of the time.
Though light blue is probably the hardest color to work with. It's on the opposite side of the color wheel - across from brown and gray. Therefore soil (which is normally gray or brown) will be most visible on a light blue carpet.
![[Image: colorwheel.gif]](http://sydfish.files.wordpress.com/2007/12/colorwheel.gif)
My advice would be to explain to the customer that the marks from the Cimex will walk off after a few days. It's NOT a big deal. In fact I've had customers tell me that they LIKE the marks we leave in the carpet.
Regarding the soiling, go back and spend some time smoothly cleaning the affected areas. Smooth is the operative word here. Take your time, feather the solution, make sufficient passes to get it to "pop", let the Cimex bring it back to a good looking state. You should be able to see the results you're looking for right away - with a little finesse on your part. And it wouldn't hurt to speed dry the carpet too. I'm confident that you can pull it off (after all, that's what this cleaning system achieves).
Hope that gives you some ideas to work with.
Regarding soil, that's a different story. If you take your time and clean carefully with the Cimex, you normally can get a heavily soiled carpet to clean up extremely well! There's always room for a problem to develop on an occasion, but it's the exception. Wet-pass followed by a slow dry-pass (or multiple dry-passes where it's heavily soiled) gets the job done. On the dry-pass you can feather out just a touch more detergent as you're scrubbing. This approach hits the ball out of the park just about 100% of the time.
Though light blue is probably the hardest color to work with. It's on the opposite side of the color wheel - across from brown and gray. Therefore soil (which is normally gray or brown) will be most visible on a light blue carpet.
My advice would be to explain to the customer that the marks from the Cimex will walk off after a few days. It's NOT a big deal. In fact I've had customers tell me that they LIKE the marks we leave in the carpet.
Regarding the soiling, go back and spend some time smoothly cleaning the affected areas. Smooth is the operative word here. Take your time, feather the solution, make sufficient passes to get it to "pop", let the Cimex bring it back to a good looking state. You should be able to see the results you're looking for right away - with a little finesse on your part. And it wouldn't hurt to speed dry the carpet too. I'm confident that you can pull it off (after all, that's what this cleaning system achieves).
Hope that gives you some ideas to work with.