07-04-2014, 02:16 PM
Hi msc. If you are using the Orbot with bonnets in a residential environment with Ricks solutions the carpet will be a little stiff until totally dry and vacuumed. There is no way around it. That is how the system works. I inform the customer of this and also leave a document with the customer telling them of the benefits of the system and explain the need to vacuum after the carpets are dry. Folks understand if you explain it. The carpets do return to their original softness after the first vac. Its no big deal. I also use a long string microfiber bonnet to help dry the carpet and this also tends to lessen the stiffness. I don't believe vacuuming helps until the carpet is totally dry and waiting for that is not practical.