07-24-2014, 10:23 PM
Taking the head apart is a major piece of work. It requires a special puller tool to remove the bowl. This is not something I would not recommend unless you have a strong flywheel pulling tool, and a lot of patience. We've walked a couple of guys through it (who got their hands on a tool), and they still struggled to get it apart. I would encourage you to deal with Cimex directly if these machines are newer and under warranty. The problems you're seeing Down Under is not anything we've seen with the Cimex's in our part of the world. It definitely is strange. I suggest seeking the assistance of your local Cimex supplier to help you get this sorted out.