10-10-2014, 10:44 AM
I have a small restaurant chain I clean for that has learned that valuable lesson.
They have 4 locations that I am cleaning the carpet in monthly. In one of the locations they decided to rip out all the carpet and tile the whole thing. It didn't take long for the manager to absolutely hate it. They have an employee spending a couple of hours every day scrubbing and mopping it and it always feels dirty walking on it, not to mention the grout looks like crap.
Eventually the manager was able to talk the district manager into letting me clean the tile every 6 weeks. She was very resistant though because when she had it installed she thought it would never need professional cleaning. She was insistent that it was looking like crap because the manager was getting it mopped nightly or wasn't following their "mopping procedure".
Bottom line is they were paying me $150 every 4 weeks for carpet and they are now paying me $350 every 6 weeks for tile cleaning. I don't think they'll be ripping the carpet out of the other locations.
They have 4 locations that I am cleaning the carpet in monthly. In one of the locations they decided to rip out all the carpet and tile the whole thing. It didn't take long for the manager to absolutely hate it. They have an employee spending a couple of hours every day scrubbing and mopping it and it always feels dirty walking on it, not to mention the grout looks like crap.
Eventually the manager was able to talk the district manager into letting me clean the tile every 6 weeks. She was very resistant though because when she had it installed she thought it would never need professional cleaning. She was insistent that it was looking like crap because the manager was getting it mopped nightly or wasn't following their "mopping procedure".
Bottom line is they were paying me $150 every 4 weeks for carpet and they are now paying me $350 every 6 weeks for tile cleaning. I don't think they'll be ripping the carpet out of the other locations.