Customers DO notice

[Lounge Lizards]

Thanks Rick & Jeff for the nice comments, and yes, we do get many.

Jeff, most of our urine jobs come from a very large supplier of fabric protectors to most of the Australian furniture stores.

When a warranty claim is put in in our area, I get the job to eradicate it (pun intended )

For many years I would use my porty for extraction, now I have a very small machine that I take into the job that does everything I need.

Spotting bottle of solution + towels in a small bucket & my Bissell Spot Clean is all I need, plus the paperwork & camera.





Ever since I have known Rick, he has always said that heavily impacted carpets need to be rinsed of contaminants prior to encapping.

I feel the same way about urine, those alkaline crystals need to be neutralized and as much as possible removed by extraction otherwise in times of high humidity &/or rain, they are going to be re-activated and the odor will again be prominent.